Muller Honda of Gurnee

The most stress free car purchase I’ve ever had! I could not have imagined a more positive experience purchasing my new Honda CRV yesterday. Buying a new car can be stressful as there are so many dec I could not have imagined a more positive experience purchasing my new Honda CRV yesterday. Buying a new car can be stressful as there are so many decisions to make and so many options to choose from. My care salesman, Juan Carlos Arias answered all of my questions, presented all of my options to me with the utmost patience and compassionate attitude. He was very approachable, he listened and addressed all my concerns. Staff was very friendly and the dealership was very clean and presentable. I am extremely happy with my purchase! Thank you Mullers Honda of Gurnee and thank you Juan Arias! More

Exceptional Service Honda muller has exceeded my expectations of a dealership. But the real star of the show was Mr. Arias. He was very professional, courteous, knowledga Honda muller has exceeded my expectations of a dealership. But the real star of the show was Mr. Arias. He was very professional, courteous, knowledgable, and easy going. He answered all questions and concerns with finances. He helped me decide what kind of car was best suitable for me. More

Quick, easy, and friendly Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and out quick and they included a car wash and quick inspection. Would definitely go back for future service. More

Guys go above and beyond We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the credit app to run, we were going to run across the street to get some food. Juan kindly offered to split a sandwich that was he had from Marianos so that we didnt have to go anywhere. He helped us through the whole process of getting the car we were looking for. Phil and Juan both also exausted as many possible avenues as they could to help us out, they worked hard. Amazing service will totally be going back to these guys More

Great experience saleman very helpful Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still h Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still helping us. More

Great service The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs and got me into the car I needed. Would absolutely recommend Muller Honda again due to his service. More

Great Service Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. More

Honda Civic This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The deal This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The dealership understands customer loyalty and extends discounts on service pricing where they are able. More

Brake and Oil change Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff gets you to work on time. More

Needs to be addressed Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topic Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topics. One example is his political views that are quite offensive in nature. Political views have no place on the floor and I should not be subject to hearing them while sitting to get my car serviced. I may not return and may choose to go to another Honda for service. No reason to have to put up with this behavior from an adult. More