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Muller Honda of Gurnee
Gurnee, IL
625 Reviews
Muller Honda of Gurnee and our dedicated staff of sales, finance, service and parts specialists are honored to be Gurnee, IL's full-service Honda dealer. We cater to our neighbors from nearby Waukegan and Crystal Lake, IL with not only a superb selection of new and pre-owned Honda vehicles for sale, but our customer service excellence and commitment to providing a stress-free shopping environment for all. We have been serving drivers from down the street in Gurnee as well as car shoppers from further afield for years and look forward to adding to our stellar customer base that turns to us for all of their automotive needs. Explore our website now to learn all about our full-service dealership, then shop and visit us online or on-site here in Gurnee!
New & Used Auto Sales & Financing
We are your source for that new Honda CR-V you have been eyeing, so turn to us for your new Honda purchase and financing assistance. Illinois drivers like you can be prepared for driving conditions in all four seasons with Honda's lineup of versatile models like the Honda Pilot, HR-V, Odyssey and Ridgeline. Of course, all of these wonderful Honda models are available here in pre-owned condition, too, which could save you thousands of dollars and still allow you to drive a one-and-only Honda! Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Our finance staff works with car buyers of all credit levels, so we look forward to reviewing your application and searching for competitive loan rates.
Your Honda Maintenance & Parts Source
When your Honda is due for scheduled maintenance near Crystal Lake or Waukegan, IL, count on the Honda factory-trained staff at our service department. Our team of service advisors and technicians will provide top-quality maintenance and repair services and keep records so that you can keep up on your Honda's future maintenance needs. With service and parts departments on site, your Honda can be treated to genuine Honda parts installed by highly skilled staff, so do not hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
August 02, 2018
Fast, professional & quality service. Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller H Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller Honda from the sales consultant I worked with to the finance department and most recently the service department. Thank you for all you do. I will continue to be a repeat customer. More
by Brad
Verified CustomerEmployees Worked With
Jason Fosdick
August 02, 2018
Awesome! Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. More
by VINCESETH530
Employees Worked With
Chris, Gurnee muller honda
August 02, 2018
Great service in and out in under 1 hour Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of peopl Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of people. More
by jh358
Employees Worked With
George Bialkowski, Alan Laudonckas
August 02, 2018
Customer & Quality Service! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! More
by Karen
Employees Worked With
Chris W.
August 02, 2018
It worked out in the end After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car u After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car up and the sound was still there. Next they replaced the axle. Again, I went to get the car and the sound was still there. Eventually it was determined to be caused from the body of the car. It took over a week to get resolved but in the end it was fixed. The service representatives, Domingo and Mark, seemed sincere and apologized for the time and frustration it took to get this resolved. I would recommend them as service representatives and will go to them in the future if needed. More
by Civic owner
Employees Worked With
Domingo and Mark
August 02, 2018
quick, easy and painless I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening d I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening during the entire process. More
by TM.SCHOEPS
Employees Worked With
George Bialkowski, Alan Laudonckas
August 02, 2018
Qotes always different I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done withi I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done within the next 6 months they are not urgent. I drove my car like normal no squeaking 3 months go in for a oil change now my brakes are so bad that the quote doubled and they need to be done now. dont trust them, and will not be back More
by DMOM911
Employees Worked With
not sure
August 01, 2018
Honda Accord Service I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they w I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they were serviced at this dealership for poor workmanship. More
by feroz.pardesi
Employees Worked With
Steve Friedman
August 01, 2018
Awesome! Great experience buying my new CR-V at Muller Honda! Nick was great and very helpful in helping me with choosing between the LX and EX. Great experience buying my new CR-V at Muller Honda! Nick was great and very helpful in helping me with choosing between the LX and EX. More
by Kmoon
Employees Worked With
Nick Reed
July 31, 2018
Transparent, accommodating, and personable Emilian was extremely helpful in my process of getting a new car. He was delightful, and personalized the experience for my needs and clarified any qu Emilian was extremely helpful in my process of getting a new car. He was delightful, and personalized the experience for my needs and clarified any questions I had. He was very explicit in every step of the process and was clear in his explanations regarding my new car. Thank you, Emilian! More
by cdancel5
Employees Worked With
Emilian Florescu
