Mullinax Buick GMC - Service Center

repares on engine........... The experience with GMC with very good, Mary Williams was very help in my experience. Will be back for an oil change in 3 months. The experience with GMC with very good, Mary Williams was very help in my experience. Will be back for an oil change in 3 months. More

Repair I went into dealership for a recall on my vehicle and to have it serviced. I was welcomed in a friendly and professional manner. Robert Hart did a g I went into dealership for a recall on my vehicle and to have it serviced. I was welcomed in a friendly and professional manner. Robert Hart did a great job checking on parts, explaining costs, and when vehicle would be ready. Vehicle was repaired as promised, at cost stated, and on time. Mr. Hart called me when it was ready and made sure to review the work. More

Good Service Great customer service they always give me good service all the time and they are very friendly all the time I will be back for oil change. Great customer service they always give me good service all the time and they are very friendly all the time I will be back for oil change. wa4rzk@charter.net 592james More

Very Friendly and Great Customer Service! You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the wh You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the while providing excellent customer service! She ensured I understood what my service was going to cover and what the recommended service included and the cost. Then to top it off the dealer even washed my car - WOW, I was surprised indeed! In addition to all this she gave this old military retiree a 15% military discount!! Thanks you Mary and Classic Buick for supporting the troops and the great service! More

Excellent Customer Service out of town customer Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was g Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was going to be taken care of. Tony and Tracy provided excellent customer service throughout the repair process- I'm in NC and my car was left in AL- they kept me informed and assured me every step of the way, from towing my car, to diagnosing what was wrong, until I ultimately had the car returned. Tony called me with updates to assure me all was being taken care of.I could not be more satisfied with what was a challenging situation given the distance and the fact I never even met them. I would definitely recommend this dealership and the service department- Satisfied in NC More

Jimmy was extremely patient and friendly. My husband and I were originally coming to have our 2012 SRX serviced due to having a flat tire and we decided to browse while we waited. And as we browsed, we came I were originally coming to have our 2012 SRX serviced due to having a flat tire and we decided to browse while we waited. And as we browsed, we came across a 2014 XTS that just spoke to me...I had to have it. So, my husband and I went back inside and Jimmy worked with us to get a good deal on the price and I brought my new car home. Diamond (yes, I named my car...I also gave it a gender :-)...her color is diamond white, so I thought it was fitting) and I are getting along quite well for now and hopefully for another few years. I had a wonderful experience and would recommend Jimmy and this dealership to anyone. Betty More

Great and timely service. Jacob Dunkerson realized I was traveling and needed the service. He was very courteous in the fine Cadillac tradition. I highly recommend Classic Cadillac to all owners. traveling and needed the service. He was very courteous in the fine Cadillac tradition. I highly recommend Classic Cadillac to all owners. More

I was driving up from Florida to Birmingham, Alabama when my car indicator flashed zero percent battery remaining in remote which is used to start the car. I called information and got the number for the clo my car indicator flashed zero percent battery remaining in remote which is used to start the car. I called information and got the number for the closest dealership which was Classic. I called and spoke with Tim who gave me directions even though it was near closing time. Tim and several personnel were waiting for me when I arrived. I overheard one gentleman offer to stay in case the battery was not the problem. They tested and replaced my battery free of charge, wishing me a safe trip as I left. I was very impresses with their customer service! More

In May 2012, we purchased a 2008 CTS from Saadiq Shakur with an extended warranty. We were very pleased with the entire purchase process. We noticed a problem with the left front headlight shortly after with an extended warranty. We were very pleased with the entire purchase process. We noticed a problem with the left front headlight shortly after our purchase, and we even returned it to the dealership for service. The service department said they could find nothing wrong with the light. The light continued to deteriorate over the next few months. We contacted the service department again, and they told us that the light was not covered on the policy we purchased. The service department told us it was our problem to fix. We were very disappointed because we had recommended the dealership to friends. After calling Saadiq, he and Daniel Poage were very helpful in solving our problem. Before purchasing another vehicle, we will contact Saadiq. We are once again very satisfied with the outcome of this problem. More