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Mullinax Buick GMC - Service Center

Montgomery, AL

4.4
181 Reviews

181 Reviews of Mullinax Buick GMC - Service Center

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February 09, 2024

The process was easy. Christopher was very attentive and remained professional and courteous throughout my visit More

by KENICKA.STALEY
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Feb 10, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review, Kenicka! We're glad to hear that Christopher made your visit smooth with his attentive and professional service. It's wonderful to have had the opportunity to assist you!

Helpful
February 06, 2024

Very professional Very professional and polite because i am a person with oxygen..COPD is my medical condition. More

by debo7202000
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 07, 2024 -

Mullinax Buick GMC responded

Thank you for sharing your experience! We're pleased to hear that our team's professionalism and politeness stood out, especially in accommodating your needs with COPD. Your comfort and care are of utmost importance to us.

Helpful
February 05, 2024

I have been waiting for about 2 months to get a part for my car. That’s awful!!!! More

by bessiesharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Smith
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Feb 07, 2024 -

Mullinax Buick GMC responded

Thank you for your feedback, Bessie. We're genuinely sorry to hear about the lengthy wait for your car part and understand your frustration. We are committed to improving our service and ensuring a smoother process for our customers.

Helpful
February 03, 2024

I was please with Chris keeping me informed of the status of my truck, which return back to quickly. More

by LIONELSR08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
Report | Print
Feb 04, 2024 -

Mullinax Buick GMC responded

Thank you for sharing your experience! We're glad to hear that Chris kept you well-informed about the status of your truck and that you were pleased with the quick turnaround. Keeping our customers in the loop is a priority for us, and we appreciate your acknowledgment of our efforts. We look forward to assisting you with any future needs.

Helpful
February 03, 2024

It was very professional. They got my vehicle timely. They explained everything they had to do. More

by JERNIGAN611
Recommend Dealer
Yes
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Feb 04, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're pleased to hear that our team's professionalism and timely handling of your vehicle met your expectations. It's important to us that everything is clearly explained, and we're glad to know you were well informed throughout the process. Your feedback is appreciated, and we're here for any future needs you may have.

Helpful
February 01, 2024

I felt very welcomed. All the employees were professional, yet very personable. I wasn't just a number. More

by JCLIFTON60
Recommend Dealer
Yes
Employees Worked With
Tony B
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review, JCLIFTON60! We're delighted to hear that you felt welcomed and valued, not just as a number but as a part of our community. Our team strives to maintain a balance of professionalism and personability with all our customers.

Helpful
February 01, 2024

It is a great environment. Perfect place for service Exceeded my expectations and very polite More

by AARON.HINES
Recommend Dealer
Yes
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your fantastic review, Aaron! We're thrilled to hear that our environment and service exceeded your expectations. Our team takes pride in being polite and providing a perfect place for our customers' needs.

Helpful
February 01, 2024

You provide excellent service, and have very good people. Especially Tony B. Reasonably comfortable waiting area. More

by PHXDAVIS510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive feedback! We're delighted to know that you received excellent service from us and found Tony B. to be especially noteworthy. It's also great to hear that our waiting area met your comfort needs. Our team values your satisfaction and aims to create a welcoming environment for all our customers.

Helpful
February 01, 2024

A very good experience all questions asked were answered. Thank you He was a very nice guy . More

by SIS1BOYD
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review! We're glad to hear you had a very good experience and all your questions were answered. It's wonderful that our team member made a lasting impression with his niceness and helpfulness.

Helpful
February 01, 2024

Tony Burkhalter is wonderful. Nothing but good things to say. He takes care of us and I appreciate him. More

by MATTHEWJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your glowing review, Matthew! We're so pleased to hear about your positive experiences with Tony Burkhalter. His dedication to taking care of our customers is truly appreciated, and it's great to know he has made such a positive impact on your visits.

Helpful
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