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Mullinax Ford of New Smyrna Beach - Service Center

New Smyrna Beach, FL

3.1
51 Reviews

51 Reviews of Mullinax Ford of New Smyrna Beach - Service Center

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June 03, 2021

The service team is very friendly and got me in and out in no time. They are my go to 14. can’t wait to buy my electric car from Jack TutHill our certified sales consultant. More

by ruthcbenedict
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack tuthill
Jun 04, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hi Ruth. Our staff is dedicated to providing outstanding customer service and quality work you can trust! Thanks for your kind words and the positive review. We'll let Jack know that you mentioned him.

May 09, 2021

Have been having service work done at this Ford dealership for the last 10 years. They always do a great job. This last service was no different, Great job!!! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
May 10, 2021 -

Mullinax Ford of New Smyrna Beach responded

Jim, your comments keep us motivated and working hard for all our guests!

April 23, 2021

Efficient service in a timely manner. The waiting room was clean and the coffee was very good. Matthew kept me informed about the progress of my ve hicle. More

by jmpcap52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Philips
Apr 24, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2021

Excellent customer service and quality of service cleanliness of waiting room bought vehicle from Mullinax and very pleased with everything dealership is convenient located and all staff accommodatin More

by Jimwaggoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
March 08, 2021

Efficient service and explained findings and needs for my car. Kept me informed of time frame to have my car ready and no pressure to buy. More

by debystews
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Philips
Mar 08, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 06, 2021

HORRIBLE SERVICE I was turned away because they said my car was out of warranty, but guess what RON NORRIS FORD says otherwise! I went in on Tuesday, 01/06/2021 for a scheduled appointment because my clutc More

by dawncropp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Meginniss
Jan 07, 2021 -

Mullinax Ford of New Smyrna Beach responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Mullinax Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at our Service Manager, Greg Benefield at (386) 428-9094 or gbenefield@mullinaxford.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.

October 27, 2020

The Service department was very nice to deal with. John the service writer was great and so was the service manager. All in all a good experience. More

by mkc1home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - Service Writer
October 16, 2020

Great service, great people.. Service advisor John Meginniss kept me informed about the repairs and went out of his way to work with my busy schedule, thanks. More

by larivera.fl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meginniss
August 11, 2020

Great Service! The service department is very responsive and communicates well with customers. They keep their promises! The car was cleaned and sanitized before i More

by michaelmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 26, 2020

I needed to have a break light replaced, didnt have appt. The gentleman said he would try to get me in. He did, great job. More

by griz1935
Recommend Dealer
Yes
Employees Worked With
Dont know name.
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