Mungenast Lexus of St. Louis

Good Deal on CPO - Double Check the Delivery of your CPO I really felt like I got a very fair deal, from the price of the RX to the value on my trade. Not much monkeying around either, the deal was done wit I really felt like I got a very fair deal, from the price of the RX to the value on my trade. Not much monkeying around either, the deal was done within 15 minutes, although the overall transaction took 4+ hours (I don't know if they had system issues because once we were in, the F&I guy made quick work of the deal - 25 minutes tops). Garret Patton was my salesperson for the RX, although he primarily works out of the Acura dealership next door. Garrett is top notch and highly recommended. He listens, he really seemed to work for me on price and trade in. Great building, friendly staff, terrific amenities. It helped make those 4+ hours comfortable. The back end of the deal didn’t go as well, but mostly dealt with the delivery of the vehicle. The vehicle was not thoroughly reconditioned. The body was somewhat clean, sans a few scratches on the body and wheels and excessive brake dust (mostly on the front wheels). It had two obvious puncture holes in the interior. I had one other small issue – one tire was low (29 psi) and two tires did not have valve stem caps. It made me question the 161 point inspection and reconditioning process. The good news was we dropped the car off to get the interior fixed and had the Elite Appearance package warranty performed, as toted by the F&I guy. I got a phone call from service stating the 3rd party technician would need more time to complete the Elite Appearance package. No big deal, we picked it up the next day. When we got the vehicle back the punctures were satisfactorily fixed, but it was clear the Elite Appearance package was not performed, although it was on the service ticket as performed. There was grass on the carpet and the brake dust problem still existed. Still, the outside was not treated, the rain barely beaded up and left a water spots when dry in my garage. Disappointing, and as a result, I cancelled the Elite Appearance package warranty. With all that said, overall I was somewhat pleased - 3.5 stars. I want to leave you with some positives: Again, I felt like I got a good deal. Garrett Patton was excellent. The F&I guy (Bob) got us a better financing rate than I could find. The delivery specialist (Ramiza) did a great job explaining the RX features to my wife. More

Easy to deal with We visited several dealerships before deciding on Mungenast . I had 2 cars to trade on 1 and had done my homework on the trade-in value. Nate took the We visited several dealerships before deciding on Mungenast . I had 2 cars to trade on 1 and had done my homework on the trade-in value. Nate took the bull by the horns and I got an offer that was better than I had expected. The only issues was the wasted time visiting the other dealerships. Thanks Nate and Team for making it an easy decision. More

Superb salesman and customer service. Our salesman continued to provide support and assistance even after we drove our purchase off the lot. The service and help we received was superb an Our salesman continued to provide support and assistance even after we drove our purchase off the lot. The service and help we received was superb and did not reflect at all on the purchase price of our used vehicle. We received quality treatment and assistance as if we had purchased the most expensive car on the lot. I would highly recommend this dealership. I highly recommend to ask for Kyle Blake to assist in your vehicle purchase. More

Great place Thanks to Kile Blake!Grate salesperson and great please to buy a car use it last time and will use again.Mungunast is best Recomend to every one Thanks to Kile Blake!Grate salesperson and great please to buy a car use it last time and will use again.Mungunast is best Recomend to every one More

Above and Beyond Professionalism We live in Illinois and chose to drive an hour to Mungenast after being frustrated with several dealerships in our area. We spoke to Kyle Blake on the We live in Illinois and chose to drive an hour to Mungenast after being frustrated with several dealerships in our area. We spoke to Kyle Blake on the phone and he truly listened to everything that we wanted in a vehicle. He even had several cars warmed up and ready for a test drive upon our arrival. It was so refreshing to work with a salesman that was went above and beyond every step of the way. Also, during that very busy afternoon both managers introduced themselves and welcomed us to Mungenast. Finally, after choosing the perfect vehicle Ramiza had us sit in the vehicle and explain every feature. The professionalism and outstanding customer service makes this dealership one we will send all of our family and friends. More

Pristine service from Kyle Blake The only way my service could have exceeded anymore than it was is if I was handed a 3 olive vodka martini while I waited. Kyle Blake gave me the most The only way my service could have exceeded anymore than it was is if I was handed a 3 olive vodka martini while I waited. Kyle Blake gave me the most prestiges service. He isn't just a salesman, he is going to give you the service he would want his family to have. He treats his customers as if they're made of gold. I will continue to come to Lexus specifically because of the service I was given. Thank you guys!!! More

I couldn't be more happy with Mungenast Lexus of St. Louis They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to let me know that I am important to them. More

Lazy day in January at the Lexus dealers Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. More