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Mungenast Lexus of St. Louis
Manchester, MO
943 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times.
If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service.
"Lexus makes the car. Mungenast makes the difference."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 943 reviews
February 27, 2018
Steve Zitko is Simply The Best!!!! Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got ano Let me just say that I saw a car that I was interested in and unfortunately it sold the next day. Steve Zitko at Mungenast Lexus told me if he got another one in I would be the first to know. Well with a matter of a couple of weeks he let me know he had an even better version of the car I was interested in. He provided the information immediately!! I provided the information needed and it took off from there. Steve reached out at the max twice which is unheard of in the car sales world. He knew what he needed and I provided it all immediately. When it was time to come in and sign the paperwork I was introduced to Bric in finance who was just as amazing and professional as Steve!!! I was in the dealership maybe 45 minutes.....yes 45 minutes. Everyone at the dealership was so nice and professional!! Steve Zitko is my New Car Salesman. I recommend him for all of your car buying needs!!! Thanks again to everyone at Mungenast Lexus!! One more thing, the ladies that greet you when you enter are amazing as well!!!! More
by De
February 25, 2018
"Arrogant aggressive, Cheaters, condescending and insulting" This was my first purchase in the Lexus brand, and it may be my last. When test driving the car I was interested in, Anthony(aka Asif) was polite and This was my first purchase in the Lexus brand, and it may be my last. When test driving the car I was interested in, Anthony(aka Asif) was polite and stated he could work with me on price. The minute price negotiations started he was a different person. Not only was Anthony rude to me, but treating us like we were idiots, aggressively talking down to us. I am in service industry myself, and my clients don't speak to me the way he did-- even on a bad day. We agreed on some number and I had been signing the papers all the way to closure until I realized that they increased the EMI, excluded terms & services which I was promised of initially. I felt like I am cheated on many terms. We were so insulted we walked out and ended up finding a cheaper price on the same car. After that experience, I would have happily purchased a lesser car for more money to avoid speaking to Anthony ever again- let alone spending any money with him or Mungenast. Absolutely disgusting- I won't be returning. More
by Himanshu Patel
Employees Worked With
Anthony, Mike O'Shea
February 04, 2018
I couldn't be more happy with Mungenast Lexus of St. Louis They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to let me know that I am important to them. More
by Shonté
Employees Worked With
Mike O'Shea
February 03, 2018
Lazy day in January at the Lexus dealers Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee. More
by tired of forms
Employees Worked With
January 26, 2018
Prompt Professional Service Very easy and efficient service. From the scheduling to the completion was prompt and professional. All comments and requests were addressed. Very com Very easy and efficient service. From the scheduling to the completion was prompt and professional. All comments and requests were addressed. Very comfortable waiting area. More
by alphapipedog
Employees Worked With
January 11, 2018
Smooth Service Visited for oil change and maintenance check. Without Surprises and/or Drama. Matt Wiese was exceptional. Provided me with a loaner vehicle and prom Visited for oil change and maintenance check. Without Surprises and/or Drama. Matt Wiese was exceptional. Provided me with a loaner vehicle and promptly called me when my service was completed. Mungenast Lexus Staff are 5 Star Professionals! Many Thanks More
by Michael C
Employees Worked With
Matt Wiese
January 05, 2018
Excellent to work with! Steve helped me with my purchase and was relaxed with no pressure. We found just what I was looking for and everyone there made the process simple an Steve helped me with my purchase and was relaxed with no pressure. We found just what I was looking for and everyone there made the process simple and fun. I look forward to returning for my service! Congrats to everyone at Mungenast! They are all customer oriented, and the vanilla latte was delicious! More
by JC
Employees Worked With
Steve Zitko, Melissa Agee, Robert Miller
January 05, 2018
The superb service. The customer service was excellent from the very minute you step in the show room someone from the desk is addressing you. Ted, Robert and everyone we The customer service was excellent from the very minute you step in the show room someone from the desk is addressing you. Ted, Robert and everyone were very helpful and polite, never pushy! The great product only compliment the service! James More
by James Heard
Employees Worked With
Ted Johnlikes, Robert Miller
December 29, 2017
Good and works with anything Promptly, worked with Brendan. Stress free easy Could use some all weather floor mats for front and back for free to keep my investment but that's o Promptly, worked with Brendan. Stress free easy Could use some all weather floor mats for front and back for free to keep my investment but that's ok More
by Ryan
December 02, 2017
SALES EXPERIENCE WE AQUIRED OUR FIFTH LS SEDAN ON NOVEMBER 24th FROM NATE HOPSON.ORIGINALLY WE WERE GOING TO WAIT FOR THE 2018 MODEL.HOWEVER AFTER SEEING THE PHOTO OF WE AQUIRED OUR FIFTH LS SEDAN ON NOVEMBER 24th FROM NATE HOPSON.ORIGINALLY WE WERE GOING TO WAIT FOR THE 2018 MODEL.HOWEVER AFTER SEEING THE PHOTO OF THE 2018 WE WEREN'T HAPPY WITH THE CHANGES MADE TO FRONT GRILL & INTERIOR DASH.NATE WAS VERY HELPFULL IN WORKING WITH US TO TERMINATE OUR LEASE EARLY AND MAKING A DEAL ON A 2017 LS.WE HAVE WORKED WITH NATE ON ALL 5 CARS AND HE HAS BEEN VERY ACCOMMODATING. More
by FRED
Employees Worked With
