Mungenast Lexus of St. Louis - Service Center

I always feel very welcome here and that I am very important to them. You can tell they take customer service very very seriously here, unlike a lot of other dealers in the area. My Mungenast experien important to them. You can tell they take customer service very very seriously here, unlike a lot of other dealers in the area. My Mungenast experience has been great in these last 7 years I have had the Lexus and for my other vehicle bought at a Mungenast dealer. More

I can't say enough about Dave Mungenast Lexus, especially coming from a very frugal person who doesn't want to pay the dealer prices. Their service and quality easily make up for any price differential. In coming from a very frugal person who doesn't want to pay the dealer prices. Their service and quality easily make up for any price differential. In fact, twice they've corrected mistakes from Autotire, when they put my directional rotors on the wrong side (R on Left, L on Right), and when Autotire used an incorrect oil filter, which was causing oil to leak (e.g. more than a quart, before I knew it). Instead of correcting the oil filter, Autotire suggested that my engine (pistons, block, etc.) needed to be rebuilt (with only 95,000 miles) as they thought oil was in my tailpipe. David Cordner and the staff from Dave Mungenast was able to diagnose why my oil was leaking, and reassured me that my engine didn't need to be rebuilt. Plus, Dave Mungenast's waiting room is always clean and quiet (so I can get work done there, if I choose to wait). Even better, if I need to get back to work, they'll provide a courtesy vehicle. So, I'm a believer. P.S. I still don't like paying the higher prices, but I will go back to Dave Mungenast Lexus 100% of the time, just so my service is done right the first time. Jim Leingang 314-495-7524 More

Service was done quickly and was able to get work done in lounge in meantime with high speed connection. Was greeted warmly and offered breakfast and access to the lounge area. Josh Clarks crew did an exce lounge in meantime with high speed connection. Was greeted warmly and offered breakfast and access to the lounge area. Josh Clarks crew did an excellent job cleaning car. Price was fair and will be back. More