Murdock Hyundai of Murray

The dealer sold me a bad car. They lied to me saying it had no issues or bad mechanical history. He told me the previous owners took very good care of it and changed their oil regularly. The car has now be had no issues or bad mechanical history. He told me the previous owners took very good care of it and changed their oil regularly. The car has now been through $5,500 in repairs. I bought it used - as is, no warranty. I understand the risk there. However, when three mechanics reported the car was about the throw a rod, I tried returning the car to Murdock. They refused. More

My wife and I came into the dealership looking for a used vehicle which was listed on the internet. Eric greeted us in the parking lot and assessed our situation and what we were looking for specifically. vehicle which was listed on the internet. Eric greeted us in the parking lot and assessed our situation and what we were looking for specifically. He was attentive to our needs and desires in a vehicle. After showing us the vehicles we had an interest in he then began to show us other vehicles that he felt would fit our needs as well. I was most appreciative of his sales skills, because he was not pushy. He was great in the way that he listened to what we were looking for in a vehicle and from that assessed and found us a vehicle. We came into the dealership looking for a used vehicle, but with incentives of such low interest rates and the pricing of the vehicles we simply felt it would make better sense to purchase a new vehicle instead. Eric was very helpful and accommodating to get us into a new vehicle. It was a great experience and one in which I would come back and purchase again from Murdock Hyundai. More

Very easy and friendly to work with. No hassles and delivered on all promises. Would definitely go back and work them again. Great vehicle very happy. delivered on all promises. Would definitely go back and work them again. Great vehicle very happy. More

This was our first time buying a car. Chris made us comfortable and made it possible for us to get into a new car. Our car also was not clean all that well and when we came back to have it cleaned, he comfortable and made it possible for us to get into a new car. Our car also was not clean all that well and when we came back to have it cleaned, he went out and helped to make sure it was the way we wanted. He did a great job and and it was super fast. More

I gave the high ratings [Great] for several reasons. First, unlike the car sales experiences I had around the year 2004, when another dealership occupied the same building space, I never felt like any o First, unlike the car sales experiences I had around the year 2004, when another dealership occupied the same building space, I never felt like any of the sales persons with this particular dealership were taking advantage of me or my husband. Even though the above-named type of vehicle was actually the second car that was purchased, there were no difficulties, subtle sales tactics attempting to keep me stuck with my first purchase, and just the overall impression on my part that everyone working at the dealership really cared about us, something that both of us haven't always experienced elsewhere. To sum up this review, I'll just simply say: "A job very well done!" More

Kindly, she replied to me by email because of my poor english. I didn't communicate by telephone. I appreciate her for taking a chance ot buy a car. Thank you, Lynn. english. I didn't communicate by telephone. I appreciate her for taking a chance ot buy a car. Thank you, Lynn. More

Chris was very professional and provided thorough, quick service when we were purchasing our new Santa Fe Sport. Chris you really listened when we spoke about our needs, wants and preferences, with no argu service when we were purchasing our new Santa Fe Sport. Chris you really listened when we spoke about our needs, wants and preferences, with no arguments or trying to convince us otherwise. The most important part was the you LISTENED. It has been our experience with other dealerships that they want us to listen while they talk. Chris you ROCK!!! More

Called from out of state (Twin Falls Idaho) because we just could find a fair deal from the local dealers. Chris was right on the money with pricing that I found on the internet at other dealers. We wer just could find a fair deal from the local dealers. Chris was right on the money with pricing that I found on the internet at other dealers. We were first interested in a Toyota Camry but waited too long to strike the deal and it sold out from underneath us. As we looked for other cars Chris came up with a car (2006 Hyundai Azera) that while normally out of our price range, due to it's age, it fit into the price we were looking for and only had 66,000 miles, making it a car to consider. After test driving we fell in love with the car and purchased it. On the drive home we had electrical problems that did not stand out during the day where the headlights dim when slowing or stopping. With Chris's help we were able to schedule a repair appointment the following week, they replaced the alternator but, while it decreased the effect, it did not resolve the issue. Chris arranged for a needed wiring harness to be shipped to the local Hyundai dealer in Twin Falls so that we would not have to make another trip to SLC. We anticipate that this will resolve the power related problems and we look forward to many years of a very comfortable ride! While we may have paid a higher price for this particular vehicle, the best customer service I have ever experienced in automobile purchasing made this a good deal for our family. I have a daughter graduating college this year and a son returning from a mission. Even with the inconvenience of travel, I am confident Chris and Murdock Hyundai will get our business when that time comes. Did I mention the Azera is one sweet ride? Thanks Chris! More

I went in to MURDOCK HYUNDEA OF MURRAY to trade my vehicle for a used vehicle...I knew what I wanted and the deal should have been done in 2 hours or less. I was at murdock murray hyundea for 5 1/2 ho vehicle for a used vehicle...I knew what I wanted and the deal should have been done in 2 hours or less. I was at murdock murray hyundea for 5 1/2 hours because the salesman was more interested in 2 other customers who were buying brand new cars.... I kept asking what was taking so long (I paid cash) and he kept saying they were detailing the car. When I drove out...the light indicating "low tire pressure" was on, the car was so filthy it even had scratch tickets from Idaho in it! I went back to complain and they said they would detail the car for free to make me happy. They told me it would take up to 2 hours. I left for 2 hours and came back....they had JUST pulled my car in and started cleaning it... another 2 hours later....I finally left with a soaking wet (seats and everything) car. I am still waiting for my title and I bought the car 2 months ago.... just tried to call transferred 4 times and the final one was voicemail...go figure! I HAD been a loyal customer at Murdock Hyundea for a couple years w/my previous vehicle. I would NEVER recommend either their sales or service department to anyone....!!!!! I always wondered why their service department was always so busy...it's because their service is the worst....or maybe the cars aren't that good because my last one was a lemon, that's why I traded it in! Remember the old saying: People only tell 1-4 people about GOOD CUSTOMER service, Poeple tell ANYONE/EVERYONE who will listen about BAD CUSTOMER service... I know A LOT of people AND I have a big mouth! More

I really was looking to find a good quality car that gets great gas mileage and trade in my truck. The team at Murdock Hyundai were first class in their customer service and helped me find a car that was a great gas mileage and trade in my truck. The team at Murdock Hyundai were first class in their customer service and helped me find a car that was a better situation for me and my family. Lynn Guafin made it very painless and was very upfront with me on my options and I appreicated it! Thanks again! Darren More