Murray Ford of Starke - Service Center

Always a pleasure Coming to Murray to get my vehicle serviced is always a great experience. Ms. Carol always goes above and beyond to make sure everything gets well tak Coming to Murray to get my vehicle serviced is always a great experience. Ms. Carol always goes above and beyond to make sure everything gets well taken care of, she always makes sure to explain every situation with me so its understood what is going on, she is straight forward and is always smiling and has a positive attitude. When you see her behind the service counter you are guaranteed to have a great experience, If there is ever a reason that something seems to be a challenge you can bet Ms. Carol will find a way to beat that challenge and make it happen!! So glad to know that we have great honest people working in the service dept. in our town of Starke, my car is my most important materialistic thing in my life and she knows that, so she always makes sure my baby gets the best treatment from car washes to oil changes!!! thank you for being so great!! More

broke down I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler arm pulley come off and went through the timing cover, breaking the serpentine belt. Stranded I found Murray Ford was just down the road. It was Saturday. I called them and, thankfully, they were willing to help me. I can't say enough about Tom, the service writer. He called a tow truck for me. The tow truck driver could not take us to the dealership, against the law I guess. I called Tom back and told him I had no way to get to the dealership so Tom sent the parts manager to pick us up and take us back to the dealership, The car could not be fixed right then so Tom made several calls for me for a cab, for a rental car, calls looking for parts for my vehicle. He spent quite a bit of time trying to help me. As it turned out I had to leave the old Expedition there for almost a month before my husband could get back to Florida to pick it up. There was no storage charge, no charges at all, Unbelievable customer service. Thank you so much Murray Ford in Starke, Florida and especially to Tom. More

Aimed to please It was such a pleasure dealing with Rob in the service department. He made sure that all of my questions were answered and he remained friendly and ha It was such a pleasure dealing with Rob in the service department. He made sure that all of my questions were answered and he remained friendly and had a smile on his face the whole time. It was an absolute pleasure dealing with Rob. More