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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 01, 2021

I had a great experience working with Jordan Hill at My Auto Imports! I couldn't ask for a better person to deal with. Jordan kept me updated on the arrival of my new vehicle, including any delays. I ha More

by rash38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Hill; 5-Star service for sure! , Steve Stepanek
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 01, 2021

Good place, staff seems to be knowledgeable. Service options were discussed, no push of selling items not needed. Waiting area is good, with plenty of magazines, free wifi etc More

by eskildhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Kim Kreuter
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your support!

September 01, 2021

The service center diagnosed and fixed the issue with my vehicle at the time of my oil change and did all of that in a very timely manner. The service desk personnel were very nice and communicated right More

by PURPLENG35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Heather and our Subaru of Muskegon Service Team the opportunity to earn your business!

September 01, 2021

Beth and the team were great. Worked out my Audi to get my car worked on and top fixed. Had some idle issue and they fixed all that More

by gregg.blohm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Sep 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Gregg, thank you for taking the time to share your experience with everyone!

August 31, 2021

This is one of the nicest dealerships that I have had the pleasure of working with. My salesman Mitchell Ladd was not pushy at all. I was able to do a fair bargain with him by showing him what a dealership a More

by mkpitsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moorhead
Aug 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We can not thank you enough for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Aug 31, 2021 -

mkpitsch responded

You made my car buying experience very pleasant. Thank you, Mike

August 31, 2021

Subaru service, especially Heather, are great to deal with and always make sure that car related issues are taken care of! The service team is flexible and fair and go out of their way to make sure I am More

by ehagen329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Aug 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

This is so great to hear! Heather is one of the best in the business and we are lucky to have her on our team. Thank you for giving Heather and the Subaru of Muskegon Service Team the opportunity to earn your business!

August 31, 2021

Marshal was great during my experience. He was very knowledgeable of all the "bells and whistles" and took the time to thoroughly explain them all. I never once felt rushed or pressured during my car b More

by etrim76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshal Hatley
Aug 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone! Enjoy your new ride!

August 31, 2021

On Monday August 30, 2021 I made the Rounds to a Number New Car Dealers with the Idea of possibly purchasing a vehicle! I made a short trip to Muskegon and The My Auto Group from Northwest Grand Rapids. More

by mike.k.schuitema
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Shadric Hawley
Aug 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Mike, thank you so much for giving us the opportunity to earn your business!

August 31, 2021

Fast and friendly service honest. Good service I have all my vehicles done there. I have had very good one on one treatment when purchasing a vehicle from them. More

by theibel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Aug 31, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear that you did not have an exceptional experience during your visit. If there is anything we can do to provide our future guests with a 5 star experience please let us know.

August 30, 2021

Andre worked with us and was great! We are pleased with our purchase and with the service!we have referred two family members to him already. More

by leedekam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferry
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Andre and the entire Subaru of Muskegon team the opportunity to earn your business!

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