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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
August 21, 2021
Pretty bad experience .. Took way too long , I felt mislead , I thought all issues were resolved until I drove the car home and the check engine light came on .. The least important issue was I cleaned mislead , I thought all issues were resolved until I drove the car home and the check engine light came on .. The least important issue was I cleaned the car after my auto " detailed " it .. More
by country_lou123
Verified Customer
August 20, 2021
Every person I come in contact with is always smiling and very helpful. It was easy to make an appointment and when I arrived early they said they would start working on the vehicle as soon as possible. very helpful. It was easy to make an appointment and when I arrived early they said they would start working on the vehicle as soon as possible. More
by JPOLLOCK28
Employees Worked With
I don't remember their names
August 20, 2021
my sales rep Will Smith took care of everything and even set up a shuttle while my car was being looked at. Great guy and excellent service did a great job explaining things to me. Shuttle guy was very ple set up a shuttle while my car was being looked at. Great guy and excellent service did a great job explaining things to me. Shuttle guy was very pleasant also. More
by dfetterhoff
Employees Worked With
Will Smith
August 20, 2021
Recent service visit was great...didn't take long and everyone was very nice...thank you....was a little disappointed there were not more vehicles on the showroom floor.... everyone was very nice...thank you....was a little disappointed there were not more vehicles on the showroom floor.... More
by DKN1
August 20, 2021
quit sending 3-4 emails every time I get service.......PLEASE. It's getting a bit old and frequently seems redundant. I like getting service at you dealership, but attempts to communicate service.......PLEASE. It's getting a bit old and frequently seems redundant. I like getting service at you dealership, but attempts to communicate with customers is overdone. More
by EDGOOSMANN11
Employees Worked With
August 20, 2021
Salesman was okay but back office wasted 90 minutes of my time doing absolutely nothing. Left and came back the next day when they confirmed paperwork was done. time doing absolutely nothing. Left and came back the next day when they confirmed paperwork was done. More
by Harvey
August 19, 2021
Great service. Staff worked hard to make sure we understood the process and what we were paying for. They did a great job explaining things to our satisfaction. understood the process and what we were paying for. They did a great job explaining things to our satisfaction. More
by csomers
Employees Worked With
Austin Gressett
August 19, 2021
The service department has always done a thorough job when we have brought out Toyotas in for service. Very friendly & a great service waiting area as well. when we have brought out Toyotas in for service. Very friendly & a great service waiting area as well. More
by bwags424
Employees Worked With
Larry Ryan
August 18, 2021
First time using this dealership for my Subaru because we just moved back to the area. The service technician Sam was great to deal with. Communication was great and the service was done sooner than expected just moved back to the area. The service technician Sam was great to deal with. Communication was great and the service was done sooner than expected. This will definitely be my new go to service center for any of my needs. More
by Jim
Employees Worked With
