My Auto Import Center - Audi Nissan Toyota Volkswagen

I had an excellent experience purchasing my Highlander from My Toyota of Muskegon. My salesman Regan was very knowledgeable, professional, and friendly. Since I live 100 miles from the dealership, I neg from My Toyota of Muskegon. My salesman Regan was very knowledgeable, professional, and friendly. Since I live 100 miles from the dealership, I negotiated price, financing, and trade-in via phone, emails, texts, etc. with Regan. He has great communication skills and had all paperwork prepared before I made the 100 mile trip to the dealership. Once I arrived, it took a minimal amount of time to drive my new Highlander home! More

As usual you did a fabulous job thank you very much. I As usual you did a fabulous job thank you very much. I don’t know how to improve upon fabulous but I will give you a 10 out of town and I hope that As usual you did a fabulous job thank you very much. I don’t know how to improve upon fabulous but I will give you a 10 out of town and I hope that this is 25 words More

Had the pleasure of working with Rob Gould and Greg Ireland. These guys are a dream team. The most comfortable and easy buying experience that I’ve ever had. They truly make it feel like they are worki Ireland. These guys are a dream team. The most comfortable and easy buying experience that I’ve ever had. They truly make it feel like they are working for you. My auto import has a great selection and a great staff. I would recommend them to anyone. More

Second time working with rob to buy a vehicle (first was mine second was my younger sister) and he has always been patient, understanding, and has worked with me on both purchases. He’s easy going and doesn mine second was my younger sister) and he has always been patient, understanding, and has worked with me on both purchases. He’s easy going and doesn’t give the “salesman” feel More

I scheduled online, we received a friendly welcome and our car was serviced efficiently and with good communication of progress and inspection. The payment and information procedure was quick and easy. our car was serviced efficiently and with good communication of progress and inspection. The payment and information procedure was quick and easy. More

Inconsistent. First oil change I asked to program tire sensors for winter tires, was told $45, ended up no charge. this time I was charged $60 sensors for winter tires, was told $45, ended up no charge. this time I was charged $60 More

My car wasn't ready when expected but they did contact me and allowed me to have a loaner to get me to work the next day. and allowed me to have a loaner to get me to work the next day. More

I was very pleased with my experience with Toyota of Muskegon. Regan was a pleasure to work with. He went out of his way to get me the best deal for me, which I really appreciate. I would recommend t Muskegon. Regan was a pleasure to work with. He went out of his way to get me the best deal for me, which I really appreciate. I would recommend this dealership to anyone. More

Service department had a very busy day due to being short staffed. Still they were cheerful, professional, and got the job done ASAP. The only issue I ever have is the telephone system is awful. Usually staffed. Still they were cheerful, professional, and got the job done ASAP. The only issue I ever have is the telephone system is awful. Usually get cut off 3 times before actually reaching service. Often connected to the wrong place. Person who handles phone calls is not a good representative of business. She is curt, argumentative, and defensive, The person who handles phone calls is the first contact people have with your business and she gives a very negative impression. More

Being the first Toyota I’ve ever had, this was my first trip to the service center and it was everything I could’ve asked for. They explained the entire process to me so there were no surprises. Very kind trip to the service center and it was everything I could’ve asked for. They explained the entire process to me so there were no surprises. Very kind and courteous More