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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

July 20, 2021

The employees greeted me and offered me a shuttle service when I asked if there were stores nearby. I was so surprised, and used the shuttle service; it was a nice service. The employees were so considerate More

by npenny12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice, Byrd Harderman Jr, Larry Ryan, Glory Abiertas, Kim Kreuter
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for coming all the way from Grand Rapids to Muskegon to visit our dealership! Thank you for the awesome five-star review and for trusting The My Auto Group with your time and your business!

July 20, 2021

Service was quick. Staff were friendly. Would recommend. I enjoyed the convenience of the lounge with access to tables, coffee and other drinks. Staff on the floor were courteous as well. More

by ABBYR2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review and for trusting our team at My Subaru of Muskegon with your business!

July 20, 2021

Found a vehicle that fit our needs got a good price in and out in a hour second vehicle purchased here will be back for a third More

by beyb1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review and for trusting our team at The My Auto Group with your business!

July 20, 2021

Always a great experience. This is my 2nd Subaru purchased from My Auto Import. Although it is a distance to drive, I take it in for maintenance and they always make sure that my car is safe and ta More

by betty8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We love hearing you always have a great experience at The My Auto Group! Thank you for the five-star review and for trusting our team at My Subaru of Muskegon with your business!

July 20, 2021

I was very impressed how fast you guys fixes my car. It’s only took from 8am to 11 am to have my car back running right. With no check engine light or brake light on. An plus it’s runs really good now. But More

by leo.helms23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jul 22, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from Subaru of Muskegon Service Advisor, Heather Mattice. Thank you for trusting our team at The My Auto Group and My Subaru of Muskegon with your business!

July 19, 2021

we waiting for awhile for our tacoma to show up but shadric kept us up to date the whole way. everyone seemed super friendly and ready tp help. More

by coty_brock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Shadric Hawley
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review and for trusting our team at My Toyota of Muskegon with your business!

July 19, 2021

I had my oils changed and my tires rotated and was in and out within about 20 minutes and everyone was really courteous and friendly More

by SCHOONER885
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review and for trusting The My Auto Group team with your business!

July 19, 2021

All good!! My service engine light was on I had to go home fix myself. Wasn't on at arrived time? Be nice if had fixed while there. More

by evangelist_rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent visit. Please contact our Service Director, Javid Zahir, via email at jzahir@themyautogroup.com so we may remedy this situation.

Jul 20, 2021 -

evangelist_rodney responded

I'm not upset about the service light, just tiny disappointment. Have to say everything else was excellent, above average! It's remedied now in my opinion.

July 18, 2021

Shadrick was great to work with. He was very knowledgeable and easy going with a great personality. Would highly recommend and will definitely be back! More

by Suzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley
Jul 20, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing that you were given exceptional customer service from our Sales Specialist, Shadric Hawley. We appreciate you for trusting The My Auto Group team with your business!

July 17, 2021

Next day oil change. Car was ready before I finished my cup of complimentary Keurig. Super friendly greeting. Super nice waiting room amenities. Love my Subaru team. More

by DOUGDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Kim Kreuter
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We love hearing you were given exceptional customer service and that you were pleased with our dealership's amenities. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

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