My Auto Import Center - Audi Nissan Toyota Volkswagen

Great to work with Rob I would absolutely recommend Rob to anyone interested in buying a new or preowned car. He has a great knowledge of the products and is very clear in I would absolutely recommend Rob to anyone interested in buying a new or preowned car. He has a great knowledge of the products and is very clear in his communication style. But perhaps his strongest asset is his friendly personality. He works hard, but there is a very “low-pressure” manner in his style. It truly feels like he has the customers’ best interest in mind. For anyone living in the Muskegon area, I would certainly recommend working with Rob. For anyone living in neighboring cities such as Grand Rapids, Ludington, or Holland, it is also worth the drive to work with a salesman like him. More

Easy Experience Wonderful experience. No sales pressure. Took us through the who process in a comfortable and relaxed atmosphere. The two people I worked with were Wonderful experience. No sales pressure. Took us through the who process in a comfortable and relaxed atmosphere. The two people I worked with were friendly, efficient and professional. Second used car that I have bought here and would go back again and again. More

Oil Change/Recall Nice place very clean well organized, super friendlystaff in the service department., killer waiting room with nice couches with TV, and freshly made Nice place very clean well organized, super friendlystaff in the service department., killer waiting room with nice couches with TV, and freshly made pop corn. More

Happy with service Mickala is Always friendly and positive minded! The area in which customers drive in and drop off is always clean and orderly. If I ever had any issue Mickala is Always friendly and positive minded! The area in which customers drive in and drop off is always clean and orderly. If I ever had any issues with my car I would call Mickala and she would get it handled More

Return customer This was our second pre-owned vehicle purchase from My Auto, and we would go back in a heartbeat! Rob Gould helped us out both times, promptly returni This was our second pre-owned vehicle purchase from My Auto, and we would go back in a heartbeat! Rob Gould helped us out both times, promptly returning emails and making the process smooth. He even gave us a discount for being a repeat customer. We traded in vehicles both times, and what could have been a stressful event was painless and easy. We basically walked in, announced our intentions, and sat back while they did all the figuring. The play area and stocked fridge were lifesavers for our small children, who accompanied us. (Sorry about that!!) Charlie Knapp, the sales director, came over and introduced himself to us and made us feel valued and appreciated as customers. Finally, the paperwork was beautifully done by Bekah Wehman. She was genuine and kind and extremely organized. As much as I wanted this new vehicle, I dreaded the process of purchasing. However, in under 2 hours, we drove our new vehicle home. THANKS to all who made it the experience it was. More

Steve Devries was an excellent salesman! Steve sold us a Subaru Ascent. He was very informed and knowledgeable about the Ascent. He went over all the features of the car before we drove it ho Steve sold us a Subaru Ascent. He was very informed and knowledgeable about the Ascent. He went over all the features of the car before we drove it home. It was a pleasure to do business with him. More

Happy new car owner!! Really happy with my new vehicle. Bekah and the other staff members made the experience enjoyable and very stress free. Got exactly what I was looking Really happy with my new vehicle. Bekah and the other staff members made the experience enjoyable and very stress free. Got exactly what I was looking for, for a great price. Really excited with the extended warranties I was able to add and the low interest rates that were available for me. Will definitely come back to purchase my next vehicle here. More

Jake is awesome!! Jake was phenomenal. He was very knowledgeable, professional and an all-around great person. He went above and beyond for me to make sure I got in th Jake was phenomenal. He was very knowledgeable, professional and an all-around great person. He went above and beyond for me to make sure I got in the vehicle that I wanted. He made sure that my trade-in was valued where I needed it to be. I visited other local dealerships, but all paled in comparison to my experience with Jake and My Auto. I was not expecting to be driving home with a new car today, but was pleasantly surprised how easy and painless this process could be! (Other dealerships should take notes). If you are in the market for a new or used vehicle, I highly recommend Jake from My Auto!! More

Great Salesman Steve DeVries was the best salesman I worked with in my time car shopping. He was not a stereotypical pushy car salesman: he didn't make me feel intim Steve DeVries was the best salesman I worked with in my time car shopping. He was not a stereotypical pushy car salesman: he didn't make me feel intimidated, vulnerable, or stupid, which I often think is the tactic of so many typical car salesmen. He was a genuine, good person to work with. He was super helpful in answering my many questions, some of which I didn't even know I had. He went out of his way to help me make the right car decision for myself. Thanks, Steve, for being such an awesome person to work with! More

Great shopping and customer service experience Rob Gould was amazing to work with as a salesman. He was very knowledgeable and helped ensure that my car shopping experience was as smooth and pleasa Rob Gould was amazing to work with as a salesman. He was very knowledgeable and helped ensure that my car shopping experience was as smooth and pleasant as possible. The manager, Charlie, was very helpful as well and helped to make sure we had a deal I was comfortable with. Bekah in the business office was extremely personable and explained everything well. The whole dealership has amazing customer service and goes above and beyond. More