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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
October 03, 2018
Amazing sales team!!! I came to this dealership with a car in mind, a Toyota Prius. Fred Hill came out and greeted me as I was exting my vehicle and asked what he could hel I came to this dealership with a car in mind, a Toyota Prius. Fred Hill came out and greeted me as I was exting my vehicle and asked what he could help me with. I told Fred that I want to trade my 2016 Jeep Renegade for a Prius. Fred immediately showed me what they had on the lot and within minutes I was test driving a Prius. At this point I realized that this what not the car for me, Fred immediately showed me the other hybrid options that Toyota offered and again within minutes I was test driving a 2019 Toyota Avalon XSE Hybrid. I fell in love with this car as soon as we pulled away from the dealership. The next step was financing and Fred introduced me to Bekah who worked for a few hours making this deal happen. Thanks to both Bekah and Fred for the great service. Top notch service as soon as you pull into there parking lot. A+++ More
by SMDavis
Employees Worked With
Bekah Wehman, Fred Hill
October 03, 2018
Phenomenal Service I cannot begin how incredible this dealership is for service. I’ve taken my 04 outback there multiple times now and am consistently impressed. Fair pr I cannot begin how incredible this dealership is for service. I’ve taken my 04 outback there multiple times now and am consistently impressed. Fair prices and they get it done right! More
by mebaker1317
Verified CustomerEmployees Worked With
Brad Demarest
October 03, 2018
amazing I have been a G M guy all my 71 years now this is my fourth car between my me my wife and son we are so pleased with outstanding sales and service t I have been a G M guy all my 71 years now this is my fourth car between my me my wife and son we are so pleased with outstanding sales and service this is a great place they take care of you like the care you are here thank you More
by lazys65
Employees Worked With
Other Employees :
Bekah Wehman, Roy Van Liere, Frank Siebart, Charlie Knapp
October 03, 2018
Messey Left the car with greasy foot prints on passenger side carpet put paper down on driver side but not passenger side no excuse for that. Not the first t Left the car with greasy foot prints on passenger side carpet put paper down on driver side but not passenger side no excuse for that. Not the first time that happened. More
by PHILYSMITH
Employees Worked With
Byrd Harderman Jr
October 03, 2018
Very positive Steve was really easy to work with. And I don’t love the car I didn’t think it was going to be smoother than the Buick I was driving but it definitely is. SpaceInside the vehicle is amaz And I don’t love the car I didn’t think it was going to be smoother than the Buick I was driving but it definitely is. SpaceInside the vehicle is amazing only of headroom your staff is first Street coffee wasn’t bad either thanks for all your hard work. More
by Rat
October 03, 2018
Good experience Everyone was great to work with and very kind and helpful. Helped make the whole experience pleasant and exciting. We love our new car. Thanks! Everyone was great to work with and very kind and helpful. Helped make the whole experience pleasant and exciting. We love our new car. Thanks! More
by Mandicherry
Employees Worked With
Cody- trainee. , Bekah Wehman, Tim Winchel, Mike Geesaman
October 02, 2018
I'm on my fifth Subaru I highly recommend this dealership. Katie Brown works hard to make the entire experience pleasant, as does everyone else, from the management to serv I highly recommend this dealership. Katie Brown works hard to make the entire experience pleasant, as does everyone else, from the management to service. This is my fourth Subaru from this dealership and my very first Subaru was purchased over 30 years ago. More
by OnlyBuyOutbacks
Employees Worked With
Katie Brown
October 02, 2018
Great Fred took the time to really make sure he found a vehicle that fit all of my needs and wants. This is my 3rd purchase from My Auto! Fred took the time to really make sure he found a vehicle that fit all of my needs and wants. This is my 3rd purchase from My Auto! More
by Courtney0818
Employees Worked With
Mike Kaffenberger, Fred Hill
October 02, 2018
Made it easy and saved me money! Roy, Tino, and Bekah made this a totally great experience. I was over mileage on my lease and had decided to buy out my 2015 Nissan Altima. I had sh Roy, Tino, and Bekah made this a totally great experience. I was over mileage on my lease and had decided to buy out my 2015 Nissan Altima. I had shopped several banks and credit unions for interest rates, but MyAuto came back with a far lower rate from my own bank than they offered me when I stopped in to the bank! Your service advisor Tyler, had the oil changed and did a quick inspection. That showed that my brakes were getting low and I would need to replace the pads this month. He gave me a quote so that I could budget for that. These folks define customer service. I will happily recommend them to anyone. More
by Linda Fortnam
Employees Worked With
Bekah Wehman, Roy Van Liere, Tyler McKellar
October 01, 2018
Great people to work with A fantastic team that respects your time. They will not take advantage of your time. You tell them what you want and they will put a proposal togeth A fantastic team that respects your time. They will not take advantage of your time. You tell them what you want and they will put a proposal together to save you time and money. Working with Andre Coffee was great!! More
by Sailbear
Employees Worked With
