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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

October 02, 2022

Always great service! I don’t take my car any where else but My Import Center. More

by all4willsayI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 01, 2022

They actually provide customer service. I thought it was extinct. They actually look at the car versus just do what the computer says. They are propmpt, communicate well, and honest. I was More

by 7nataliek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Oct 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our service team created a positive experience for you! We appreciate you giving us the opportunity to earn your business.

September 30, 2022

Fast, accurate and courteous service. Nice customer waiting area, clean and friendly. I like to take my Nissan to this dealer, More

by R_SALAZAR_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

September 30, 2022

Extremely clean, well groomed staff. Customer care is always a priority. Wish they still would wash the car at the end of service time, but possibly staff is needed and people are hard t More

by DFLEMING57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We do offer car washing upon request. During your next visit, ask your service advisor for a car wash, and we'd be happy to take care of it for you! We appreciate you trusting us with your business.

Oct 03, 2022 -

DFLEMING57 responded

Thank you for the kind response. I will ask for the car wash next visit.

September 29, 2022

Rob Gould was the sales representative that took care of us. He went above and beyond what most sales representative would by keeping us informed about vehicle arrivals. That was important because we live a More

by maryfrances
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad that Rob created such a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

September 29, 2022

I appreciate that I can make my appointment online, select the services I want, then get regular text updates. The service staff are very professional and helpful, any questions are answered promptly. More

by margaret4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

September 29, 2022

The customer service was great. Easy drop off and pick up. They have coffee and popcorn and games you can play and comfortable seating. The service didn't take long More

by andrewbean09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
Sep 30, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

September 29, 2022

Great experience, easy process. Zero issues with testing the vehicle and financing. It was a good experience…I need 15 words. More

by antsmarching91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Logan Young
Sep 30, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created such a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

September 29, 2022

All very friendly and helpful. Fix the problem with my tire in a very short wait without an appointment. More

by AMx21984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ryan, Glory Abiertas, Justin Troyer
Oct 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive service experience for you! We appreciate you trusting us with your business.

September 28, 2022

Great experience! Brandon was easy to communicate with and very responsive. We will definitely be back in the future. More

by Tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Baty
Sep 29, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad that Brandon found the right car for you! We appreciate you giving us the opportunity to earn your business.

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