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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

August 22, 2022

First time I have not been extremely satisfied with them. They were really short handed so there's that. Went in for oil change. They found the air filter behind glove box was needing to be replaced. We gave More

by BETSY_DUNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 23, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you taking the time to share your experience with us. We're sorry to hear about your recent service experience. Our Assistant Service Manager, Sam Six, would like to speak with you about your recent experience. Please give him a call at your earliest convenience: (231) 291-1435

August 21, 2022

Quick to schedule, great attention to detail, comfortable waiting area with refreshments, and excellent customer service. More

by trinityvideo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

August 21, 2022

Brandon was extremely helpful, I went in there looking for a car and that’s exactly what I got. He helped me find some options that fit my criteria of being reliable and whatnot, and he was extremely kind More

by Lilyanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baty
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Brandon created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

August 20, 2022

My auto imports was amazing! I wanted to just a test drive a car and ended up purchasing a beautiful vehicle More

by jolynn.wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

August 20, 2022

I was very impressed with our visit to My Auto Import Center. The professional atmosphere, cleanliness, staff friendliness were all impressive. Our salesman, Mitchell Ladd, did an outstanding job helping More

by rdickerson994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad our team created a positive car buying experience for your son, Patrick! We appreciate you giving us the opportunity to earn your business.

Aug 22, 2022 -

rdickerson994 responded

You’re welcome for the well deserved review! Don’t know what else I can say about our car buying experience. I believe Patrick and I are still buzzing about the very nice Crosstrek and dealer visit. Mitch, Greg, and other staff personnel combined to make the whole process enjoyable which is not the case at most dealerships. Thanks again, Ryan Dickerson

August 19, 2022

I couldn’t be any more pleased w the service we got from Brandon when we bought our new car. He did an amazing job helping us w the new Camry. More

by Lori27porter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baty
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Brandon created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

Aug 22, 2022 -

Lori27porter responded

Great Car Buying experience at Toyota thanks to Brandon. Highly recommend him if you need to find a car.

August 19, 2022

Jim was my service advisor. He was very clear in communicating the repair required to solve the issue with my Nissan Frontier. When the repair was complete, the value exceeded More

by RATIGANK2000
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive service experience for you! We appreciate you giving us the opportunity to earn your business.

August 19, 2022

Logan was very helpful and friendly. Quick and informative service from start to finish and provided a complete run through of the availabil services. More

by suse.rebel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Young, Tara Beishuizen
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Logan created a positive car buying experience for you! We appreciate you trusting us with your business.

August 17, 2022

We were very pleased with Katie Brown’s attention to detail and making sure the process was clearly understood. She made the whole experience very enjoyable and stress free. More

by Bluesun31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Bill Ferry, Mike Geesaman, Eric Nelson
Aug 17, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Katie created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

August 17, 2022

Excellent service. Wait time for my oil change and tire rotation was short. Professional service. More

by emwilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Aug 18, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

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