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My Auto Import Center - Service Center

Muskegon, MI

4.5
721 Lifetime Reviews Review Dealership

721 Reviews of My Auto Import Center - Service Center

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March 02, 2021

"My appointment was fantastic! My issue was quickly..."

- MPR

My appointment was fantastic! My issue was quickly addressed, part was ordered and I was given a loaner . I was in town on personal business so I needed a car to complete my tasks. I used the shuttle service while my car was being diagnosed. I LOVE the free oil changes !!

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Recommend Dealer
Yes
March 02, 2021

"My appointment went very well. They began work right..."

- BOBBIEBRO

My appointment went very well. They began work right after I arrived and finished quickly. I was very satisfied with everything and pleasantly surprised to received my car back freshly washed!

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"MyAuto has a great service dept. Awesome waiting area...."

- soccerkh16

MyAuto has a great service dept. Awesome waiting area. Staff are knowledgable, friendly, and very attentive to my needs. I will be recommending them to anyone.

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Yes
Employees Worked With
March 02, 2021

"Professional and courteous staff. Efficient check in and..."

- KJVIRTUE

Professional and courteous staff. Efficient check in and out. Reasonable cost on the courteous car. Car was clean. Good communication from garage on appoints and when completed.

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"My appointment went really well. The service was very..."

- KENDALLOLLE

My appointment went really well. The service was very quick and I had no complaints. The gentleman who checked me in and out was very friendly and kind.

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Yes
Employees Worked With
March 01, 2021

"Always professional and polite. Stopped in for a quick..."

- Gbarfield1020

Always professional and polite. Stopped in for a quick check. Employee checked my vehicle history then helped me schedule the service he discovered was needed. Scheduled and did the work quickly and conveniently.

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Yes
Employees Worked With
Mar 02, 2021 -

My Auto Import Center responded

Thank you for the positive review. We appreciate you trusting My Auto Import with your business!

March 01, 2021

"I took my car in for oil change. The service was good. I..."

- WAREJUAN

I took my car in for oil change. The service was good. I got a detailed report of what was needed to keep my car in good running condition. I expected my car to be washed as most dealerships do unfortunately it was not washed so I can't say service was of excellence.

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Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

My Auto Import Center responded

Very sorry to hear you were not 100% satisfied with your most recent visit. We hope to improve on our current rating during your next visit to our dealership.

February 27, 2021

"Love working with them, always kind, expedient, and..."

- POTTERM0

Love working with them, always kind, expedient, and pleasant!! They answer questions with a smile, and never pressure the customer. Nice to have a “partner” in helping me take good care of my Impreza!

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Yes
Employees Worked With
Sam Six
Mar 01, 2021 -

My Auto Import Center responded

We are so happy to hear you were given excellent service during your visit to My Subaru of Muskegon. Thank you for trusting My Subaru of Muskegon to service your Subaru Impreza! We appreciate having a "partner" like you!

February 27, 2021

"I drive over 45 minutes each way to be serviced at My..."

- ace insureya

I drive over 45 minutes each way to be serviced at My Auto Import Center Subaru in Muskegon. They have always seemed to be honest & prompt with their service. My recent experience was complicated by parts availability & delivery, but they made it right & sent me home in a nice loaner car so I did not need to make yet another trip out to Muskegon.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam was also very helpful and went the extra mile as I picked up my car after 7pm after work.
Mar 01, 2021 -

My Auto Import Center responded

Thank you for the five-star review! We are thrilled that you are willing to come from 45 minutes away to see us at The My Auto Group and My Subaru of Muskegon. We know how valuable everyone's time is, and we appreciate your loyalty. Thanks, again for trusting us with your business.

February 27, 2021

"The service was done in a very professional manner. The..."

- KJANDRYS

The service was done in a very professional manner. The area where I wait was clean and pleasant to wait for my Toyota to be serviced.

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Yes
Employees Worked With
Mar 01, 2021 -

My Auto Import Center responded

We are so happy you gave My Toyota of Muskegon a five-star review! We are thrilled you were given excellent service. Thank you for trusting us with your business!

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