My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
450 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
It took them 2 weeks to inspect my car and then when I went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and then I called to check on it and the guy told me he forgot about me... after dropping 2 grand my car is still making the noise I needed fixed. The only reason I gave this two stars is because the guy was very nice and courteous More
Service was very professional and completed on time. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. More
Poor completion of work performed and what was paid for. Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tir Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tire. Was charged again to have it looked at. Many other examples could be listed. Would like to talk to the Service Manager More
Always quick service, great prices, and friendly employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. More
2/4/21 had oil & fuel filters changed. Late 2/5/21 my coolant low light came on. Popped hood and there was coolant everywhere, but couldn't see where it was leaking from. Then noticed that my fan shrowd coolant low light came on. Popped hood and there was coolant everywhere, but couldn't see where it was leaking from. Then noticed that my fan shrowd had been pushed into fan and was mangled. It was in the same area that coolant was spattered. Called service on 2/6 and rep said he had to talk to his manager before proceeding and that he'd call before 1pm. Didn't get a call so I called several times but couldn't get anyone to answer, so I drove down to shop and talked to the rep in person. His response was, oh, yeah. I couldn't get in touch with my manager and I can't authorize for your vehicle to be towed here. Thats fine if he can't authorize a tow, but a call back like he said he would or even just answering the phone would be nice. More
Never, EVER returning there for anything. I’ve had nothing but issues nearly every time I’ve been there. Most recently the service department completed my work and let me sit in the front for 3 more h nothing but issues nearly every time I’ve been there. Most recently the service department completed my work and let me sit in the front for 3 more hours before I was informed it was done. More
They check out how i can save money and went out of there way to do so. Next time i ever need to have my car looked at there the ones to do the job. way to do so. Next time i ever need to have my car looked at there the ones to do the job. More
Accommodating and friendly service staff, easy to be scheduled for service, on time for service of vehicle at appointment time scheduled, good explaining of check list and billing. scheduled for service, on time for service of vehicle at appointment time scheduled, good explaining of check list and billing. More
Service is awesome as usual, and everyone’s so nice to talk to. Very Friendly Pl., I’m glad I went there to get my jeep. talk to. Very Friendly Pl., I’m glad I went there to get my jeep. More