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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
450 Reviews

450 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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February 20, 2021

It took them 2 weeks to inspect my car and then when I went to pick it up after it was “fixed” it was still making the same noises so I took it back in and it took them another two weeks to look at it and More

by makenziewilliams125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit, and frankly it was unacceptable. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can discuss this delicate situation further. Thank you.

February 17, 2021

Service was very professional and completed on time. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service. More

by sandy.sedgley59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very glad to hear you had a great service experience during your last visit! We are very lucky to have Dave as part of our awesome Service staff! Thank you for taking the time to leave such a great review, and please let us know if you need anything in the future!

February 16, 2021

Poor completion of work performed and what was paid for. Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tir More

by mike butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can take care of this delicate situation.

February 12, 2021

Always quick service, great prices, and friendly employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs. More

by JENRACH18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Feb 19, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and the great review! We can not thank you enough for your continued business, and please do not hesitate to let us know if you need anything!

February 06, 2021

2/4/21 had oil & fuel filters changed. Late 2/5/21 my coolant low light came on. Popped hood and there was coolant everywhere, but couldn't see where it was leaking from. Then noticed that my fan shrowd More

by cruss445417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Feb 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can take care of this delicate situation.

February 03, 2021

Never, EVER returning there for anything. I’ve had nothing but issues nearly every time I’ve been there. Most recently the service department completed my work and let me sit in the front for 3 more h More

by pacheway1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Schreiber
Feb 04, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience you experienced during your last visit. We would like to get some more information regarding this issue. Please reach out to our Service Manager, Jason Chenette, at (989) 773-6343 so we can take care of this delicate situation.

January 28, 2021

They check out how i can save money and went out of there way to do so. Next time i ever need to have my car looked at there the ones to do the job. More

by Bigdaddykt083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedgley
Jan 28, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and giving us the opportunity to earn your business. Please let us know if there is anything else we can do for you!

January 28, 2021

Accommodating and friendly service staff, easy to be scheduled for service, on time for service of vehicle at appointment time scheduled, good explaining of check list and billing. More

by robertmcclintic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber, Dave Sedgley II
Jan 28, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words! We really appreciate you taking the time to share your experience and for giving us the opportunity to earn your business!

January 27, 2021

They were super friendly and as always did a great job! Explained what needed to be done in the future. They kept my car clean too! More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley, Chris Schreiber
Jan 28, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and for the opportunity to earn your business! We appreciate you taking the time to share your experience and please let us know if you need anything else.

January 26, 2021

Service is awesome as usual, and everyone’s so nice to talk to. Very Friendly Pl., I’m glad I went there to get my jeep. More

by lutzdeluxe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schreiber, Dave Sedgley II
Jan 28, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so glad to hear that you had a great experience! Please let us know if there is anything else we can do for you.

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