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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.5
461 Reviews

461 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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April 30, 2019

Totally satisfied with the service and employees This was our first time at this dealership. It was Easy to schedule appointment. Friendly and knowledgeable staff. Fast service. Will definitely sched More

by Luckygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not good at remembering names.
May 13, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business!

April 25, 2019

They didn’t do what I asked them to do I had called to make sure that they could open up the engine because we were sure that there was a problem with the engine heads. I was told they woul More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Hacker
Apr 25, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you had a less than satisfactory experience with us. Leaving people unsatisfied is our last intention and we always try to keep our customers' best interest in mind. We apologize for the miscommunication and we hope you will give us another chance to earn your business in the future.

April 18, 2019

Service with a smile The guys are friendly and have the ability to explain knowledge about your vehicle in ways you can actually understand it. They have even drew me pict More

by Mandi_R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hacker
Apr 24, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your service business and for taking the time to share your experience with everyone!

April 14, 2019

Caravan Always friendly. Explains everything. 75 miles away from home. I will buy my next van at my Chrysler. I call for service and get an appointment . They More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

April 04, 2019

Great repair shop. I have been bringing my Dodge in to this location for years when it is in need of intensive repairs and they have never once let me down. Perhaps a li More

by MorganFreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know who specifically works on my vehicle each time I bring it in.
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

March 30, 2019

Great service. Explained everything Service rep listened to me and understand all my concerns and explained exactly what service was needed and what was done and service was done in a ve More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

March 29, 2019

My service experience was very good. Everyone was very helpf I would recommend this dealership to anyone looking to buy a new vehicle or in need of service on theit existing vehicle .I give them a five star rati More

by Cassytabby#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Kozecki, Jerry Kinne, Phil Bott
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

March 29, 2019

Great service Quick and pleasant. Was great returning my call and great with answering questions I had. Price great for service I had done on my Jeep. Definitely be More

by Jikewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

March 03, 2019

Always available Mandy is always trying to work for the benefit of the customer. If she has the ability to work you in, she will and/or give the earliest available ti More

by kentakirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Rutkowski
Mar 05, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

February 23, 2019

Excellent service I received great timely service. The staff are friendly and knowledgeable. I called to see about making an appointment and they got me right in. Mu More

by joedonovan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Rutkowski
Mar 05, 2019 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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