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My Volkswagen of North Grand Rapids

Northeast Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.3
127 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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3985 Plainfield Avenue

Northeast Grand Rapids, MI

49525

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Showing 127 reviews

March 14, 2026

They were able to solve my problem with my vehicle and affordably at the same time. More

by jericho_andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Vining
5.0
This rating includes all reviews, with more weight given to recent reviews.
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for your 5-star review. We’re pleased to hear that our team was able to resolve your vehicle concerns efficiently and at a reasonable cost. We appreciate your trust in us and look forward to assisting you again in the future.

March 13, 2026

It was good everything worked out well. Everybody seemed pretty kind and polite. Just wonderful More

by Raa9730
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 13, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for taking the time to leave us a review! We're happy to hear that everything worked out well and that our team was kind and polite during your visit. We truly appreciate your feedback and look forward to assisting you again in the future!

March 11, 2026

My experience was very much amazing ! ! Art was great !! Got me exactly what I wanted ! And I’m so grateful for him ! I recommend him to anyone More

by xavierjennings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Vining
5.0
This rating includes all reviews, with more weight given to recent reviews.
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for the wonderful review! We're thrilled to hear that Art provided such a great experience and helped you get exactly what you wanted. Your recommendation means a lot to us. Enjoy your new vehicle, and we look forward to seeing you again in the future!

March 10, 2026

Friendly, were able to get the job done right away. Very efficient and fairly priced. More

by ELFRIEDASCHUH
Recommend Dealer
Yes
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Mar 13, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for the great review! We’re glad to hear our team was able to take care of your vehicle quickly and efficiently. Providing friendly service and fair pricing is always our goal. We truly appreciate your support and look forward to helping you again in the future!

March 06, 2026

Great place to find a vehicle if looking for low miles. Satisfied with my new car. More

by nickwoods200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art
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Mar 09, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for the great review, Nick! We’re glad to hear you’re enjoying your new car and that you had a positive experience with us. We appreciate you choosing My Auto and hope you enjoy many miles in your new vehicle!

March 01, 2026

Very kind, a nice waiting area with coffee and water Very polite, efficient, and helpful. Not pushy More

by wiersmak7
Recommend Dealer
Yes
Employees Worked With
A new employee in training
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Mar 09, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for the great review! We're glad you enjoyed our waiting area and that our team made your visit comfortable and helpful. Providing a friendly, efficient, and no-pressure experience is important to us. We appreciate you choosing us!

February 25, 2026

Sales person Robert Cooper was very helpful and patient while I was looking for the right car for my Driver Education business. I appreciated his no pressure and honest opinions style. We will definatley l More

by dora.navigatordriving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cooper
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Mar 09, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for the 5-star review! We're happy to hear Robert provided a helpful and pressure-free experience while you searched for the right vehicle for your Driver Education business. We appreciate your trust and look forward to assisting you again in the future at My Auto Grand Rapids!

February 13, 2026

He was honest about everything I told us the truth and listen to us we are very happy with our vehicle More

by elgtrouble12000
Recommend Dealer
Yes
Employees Worked With
Robert
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Feb 16, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for your review. We’re glad to hear you felt well-informed and that everything was communicated clearly throughout the process. Providing honest, straightforward service is important to us. We’re happy to know you’re enjoying your vehicle and appreciate you choosing My Auto Grand Rapids.

February 11, 2026

It was easy. Everyone was helpful. Very fast transaction. I'd recommend. Devin answered all my questions. More

by sethkoches
Recommend Dealer
Yes
Employees Worked With
Devon
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Feb 16, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for your feedback. We’re glad to hear the process was smooth and that our team was able to assist you efficiently. We appreciate your recommendation and will be sure to share your comments with Devin. Thanks again for your business at My Auto Grand Rapids.

February 10, 2026

Easy to schedule and courteous I have other VW voices for service but chose it because of Dan More

by tmahoney6
Recommend Dealer
Yes
Employees Worked With
Dan in Service
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Feb 11, 2026 -

My Volkswagen of North Grand Rapids responded

Thank you for your 5-star review. We’re pleased to hear that your visit was easy to schedule and that you received courteous service. We sincerely appreciate you choosing our dealership for your Volkswagen service needs, and we will be sure to share your feedback with Dan. We look forward to assisting you again in the future

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