Myrtle Beach Chevrolet Cadillac

very satisfied met our requirements in a vey professional manner from our salesperson Brad Thurman to all the other staff that helped in finalizing the purchase of o met our requirements in a vey professional manner from our salesperson Brad Thurman to all the other staff that helped in finalizing the purchase of our new vehicle. More

First car! I went in to buy my first ever car and Darrell helped me get the best deal possible on a Cadillac that I wanted! Very good service I highly recommend I went in to buy my first ever car and Darrell helped me get the best deal possible on a Cadillac that I wanted! Very good service I highly recommend that anyone looking for a car come here before anywhere else. For a first time car buyer I'm very pleased with my purchase and will definitely come back for my 2nd car. More

Service ripoff On 5 July 2016 I had to bring my vehicle in for service the air conditioning system was not working. I called ahead to make an appointment and was sc On 5 July 2016 I had to bring my vehicle in for service the air conditioning system was not working. I called ahead to make an appointment and was scheduled for 1:30 pm. I arrived early and spoke with a young woman in the service department and explained my problem. It was at this point I was informed that if the recommended service was not performed there would be a $100.00 diagnostic fee. This was never mentioned in the call to the dealership thinking that the fix was a simple recharge of the system I reluctantly agreed and informed the young lady that this was never mentioned when I called to schedule the appointment. Approximately 90 minures later the same young lady gleefully told me that my warranty had expired and the cost to fix my vehicle was just over $800.00 for a new condenser. I onformed her that there was a three year extended warranty purchased on the vehicle a fact she should have known once she entered my VIN number, since the vehicle was pur hased from a Chevy dealer. After informing the young lady of this she left to confirm the warranty. Amazingly enough she returned to tell me what I already knew my service would be covered minus my deductible. I should have left the dealership when I was told about the diaganost fee they failed to disclose over the phone. The second sign of a problem was when i noticed there customer commitment sign was on the floor behind a tradh can in the waiting room. When I was finally given the bill I paid the deductible but noticed something odd, the total amount due was no where close to the orivinal cost presented to me. In fact it was substantially less.as a matter of fact my total itemized bill had in not had warranty protection is calculated at $660.71 about $140.00 less that the original $800.00. It's a shame that any business would use tactics like the ones at Myrtle Beach Chevrolet Cadillac. The failure to disclose mandatory fees prior to a customer arrival is shoddy business practices at the very least. The failure of the service department personal to ask or research if additional warranty protection was purchased reflects poor training. Espically in light of the fact that the extended warranty is such a hard sell at the time of purchase. As a regular visitor to Myrtle Beach I felt I was being taken advantage of. I would not use or recommend this business to anyone. I am not sure od the service representative I worked with as she did not wear a name tag she was young thin with dark long hair. I apologize if it was not Breana she is the only person listed in service and I am unable to submit my review without identifying someone. More

FANTASTIC SERVICE! EXtremely professional I came in just shopping around and was so impressed I actually left there with a new car. I am completely satisfied and content with a new 2017 Cadill I came in just shopping around and was so impressed I actually left there with a new car. I am completely satisfied and content with a new 2017 Cadillac. Mr. Gibson was extremely thorough, patient, honest, and professional. Jonella Davis More

An actual pleasant dealership to visit One of the friendliest dealerships that actually listens to your vehicle needs before recommending a vehicle I have nothing but good things to say a One of the friendliest dealerships that actually listens to your vehicle needs before recommending a vehicle I have nothing but good things to say about this dealership From sales to after care service they get 5 stars Adam Brown is great in sales More

Best Dealership, Best Salesman, Best Team Darrell Gibson is Professional, Friendly, Knowledgeable and above all respects everyone. Respect goes so far, he is by far the best salesman I've enc Darrell Gibson is Professional, Friendly, Knowledgeable and above all respects everyone. Respect goes so far, he is by far the best salesman I've encountered. More

best car buying experience What can I say but good things.me and my family had pulled into lot looking at tad cadillac and darrell had met us in the lot.we told him what we were What can I say but good things.me and my family had pulled into lot looking at tad cadillac and darrell had met us in the lot.we told him what we were looking for and without hesitating he took us over to see our new part of our family.we went into dealership and everything was done.everybody in dealership was super nice and courteous.one of the easiest transaction we have ever been a part of.If your looking for a professional and easy car buying experience you definately need to consider seeing darrell Gibson at myrtle beach chevrolet cadillac.Thanks again darrell More

Award Winner Fernando Flores really best sales Rep. ! When ready to buy my new car a friend recommended me to Myrtle Beach Chevrolet Cadillac, although one hour away it was the best decision I made. I ha When ready to buy my new car a friend recommended me to Myrtle Beach Chevrolet Cadillac, although one hour away it was the best decision I made. I had expert advice from Fernando Flores in ordering the New Cadilac XT5 2017 that was not yet on the market !! He did his outmost best to find out every vital detail& information that was needed to make this ordering process go smoothly. THe XT5 special order was a short and oh..so worth the wait . WOW.. The XT5 Cadillac is everything what you can dream about in a car. !!! Fernando tireless took his time to get me acquainted of my first Cadillac. Billy Basile in Finance was swift and with an affectionate smile through my paperwork. I have bought a lot of cars here and abroad but Myrtle Beach Chevrolet Cadillac with Louis Rodriguez; Owner - on the helm, speak for professionalism at his best and so far has been my best experience ever. I would give them 10 STARS . Lady Sunset More

Wonderful Experience I purchased a 2016 Chevrolet Equinox from Myrtle Beach Chevrolet Cadillac. My experience went incredibly smooth and all thanks to the help of Darrell I purchased a 2016 Chevrolet Equinox from Myrtle Beach Chevrolet Cadillac. My experience went incredibly smooth and all thanks to the help of Darrell Gibson. Darrell is a phenomenal car salesman, who is an expert at what he does, and who made the whole process of buying a new car an absolute pleasure. I highly recommend Darrell Gibson for all your Chevrolet/Cadillac needs! Thank you Myrtle Beach Chevrolet Cadillac, and Darrell in particular for all that you have done, it is greatly appreciated. Kind Regards, Donna & John O'Brien More

VERY HAPPY CUSTOMER This by far is the easiest and best car buying experiences i have ever had....salesman (Brad Thurman) is very knowledgeable of vehicle....dealership v This by far is the easiest and best car buying experiences i have ever had....salesman (Brad Thurman) is very knowledgeable of vehicle....dealership very clean with a great assortment of vehicles to choose from.... and if they dont have it.... they will get it....from beginning to present.... the BEST More