Back

Myrtle Beach Chrysler Jeep

Myrtle Beach, SC

4.8
1,240 Reviews

785 Jason Blvd

Myrtle Beach, SC

29577

Directions

By Type

Showing 1,240 reviews

February 15, 2025

Hilton Smith was extremely rude. Horrible representation of dealership. My husband was ready to purchase a Rubicon and Hilton made him feel like an inconvenience; however the general More

by krystlemarie0507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hilton Smith
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Good morning! This is Zack McKeown, the General Manager here at Myrtle Beach Chrysler Jeep. I know that I spoke to your husband for some time this morning. I apologize on behalf of Hilton Smith and Myrtle Beach Chrysler Jeep; it appears that we have represented ourselves in a way we do not take pride in. We strive for excellence and customer experience is very important to us. It is disheartening to hear that is not what you have experienced here. We train often on how to provide our customers with the very best experience while shopping for a vehicle, buying a vehicle, and getting a vehicle serviced. It is an everyday practice in hopes of avoiding experiences such as this one. We will work on this matter further to ensure this does not happen in the future for you, if ever given the chance, and any other customers we have the opportunity to do business with. Thank you for your feedback, as it will be used to help us improve for the future. Please do not hesitate to contact me directly if you ever need anything related to Myrtle Beach Chrysler Jeep. I would like the opportunity to show you, this experience does not define us.

February 11, 2025

Though they are under construction they have done a good job to make the showroom look inviting. More

by rbornman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack McKeown, Hilton Smith
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

We have tried to give our customers a comfortable place to purchase vehicles and get them serviced while under construction. However, we are looking forward to the construction being complete for everyone to enjoy! Thank you for your feedback.

February 04, 2025

Ed Lake was a breath of fresh air in the sometimes unpleasant task of buying a vehicle. Completing the finance with Tyson was as easy as I have ever encountered. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Lautanen, Lake Ed
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Thank you for your review. We appreciate your business.

February 03, 2025

Great please all the staff were very helpful and helped me make quick and easy purchase More

by woodwardart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ebert, Hilton Smith
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Congratulations on your purchase. Buying a car is an exciting time, we are glad to hear that your experience went well.

February 02, 2025

Everything went well. Felt like it all was done in a timely manner. Will miss Lou Davis. More

by Carmichael.johnv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Greene, Tyson Lautanen, Hilton Smith
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Lou was a great part of our team for a long time. He will be missed but hopefully is enjoying his well deserved retirement. Thank you for the good review, and your business!

February 01, 2025

I had the pleasure to have my 2021 Jeep Wrangler serviced Wednesday 1/29/25, but no that was not enough. I met John Bohem Salesperson, and a new 2025 Jeep Wrangler was born. John was extremely personable, k More

by billlong127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bohem
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

John has been a great addition to our team, we thank you for the positive feedback. We look forward to hopefully seeing you in service.

February 01, 2025

Sales rep Edward lake is professional and took time, Nice guy thank you Mike Dolan More

by Md23nyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Lautanen, John "Casey" Martin, Lake Ed
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Thank your for your feedback. Look forward to doing business with you in the future.

January 27, 2025

Working with Michael Ebert and team was great. They were extremely professional and Mike understood my remote work schedule and worked with me via text. There is nothing worse than working with a More

by DABEARS55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Delaney, Michael Ebert, Hilton Smith
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Mike is a great part of our team, we are lucky to have him. Congratulations on your purchase. We look forward to doing business with you in the future.

January 20, 2025

Sales rep Edward lake is professional and took time to answer all my questions. He is knowledgeable as well as caring what I was looking for. Finance was organized and efficient. I really like this dealer More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Delaney, Lake Ed
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Thank your for your positive feedback. Congratulations on your purchase.

January 15, 2025

Kane was very receptive to my inquiry and very pleasant to work with. We spent a minimum amount of time purchasing our new vehicle and are enjoying it. More

by Jrob3649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Greene
Feb 15, 2025 -

Myrtle Beach Chrysler Jeep responded

Kane is an asset to our team and we are very happy to hear that you had a great experience. Congratulations!

...
6
...