Myrtle Beach Chrysler Jeep

Cristina Duffield is amazing to work with in service. She’s so attentive, knowledgeable and easy to talk to. She walked me over to sales to help set me up with a 24 hr test drive of a vehicle I’m conside She’s so attentive, knowledgeable and easy to talk to. She walked me over to sales to help set me up with a 24 hr test drive of a vehicle I’m considering buying. She takes care of you from beginning to end! More

Thank you Wanted to give a big shout out to Wade Griffith (Wade Wade). We had a lot of special requirements and Wade went above and beyond to help us. Couldn't Wanted to give a big shout out to Wade Griffith (Wade Wade). We had a lot of special requirements and Wade went above and beyond to help us. Couldn't have asked for a better sales person. Besides Wade, the entire staff was willing to work with us when we pulled in. So very nice to know that a place of business is still about customer service. Thank you for a wonderful experience, including the 4 wheeling adventure! More

As a woman buying a car in a huge dealership with lots of men, this could have been very intimidating. Pair that with buying an off the chain Rubicon Gladiator and my stress level should have been stroke wor men, this could have been very intimidating. Pair that with buying an off the chain Rubicon Gladiator and my stress level should have been stroke worthy. NOT HERE! Every last person I was in contact with was super friendly and ultra professional. The staff from management, finance, sales and parts were behind me 100% to get the exact car with options that I wanted. I have never had this kind of positive experience. Thank you for my new truck and I look forward to many more years of working with all of you! More

noisy muffler Come in with a noisy muffler and get charged $ 129 to review the problem. The lady at the counter asked what's the problem. I stated you started the Come in with a noisy muffler and get charged $ 129 to review the problem. The lady at the counter asked what's the problem. I stated you started the car with the noise. I came into the dealership because of the noise. You use to have couple of fellows that were very helpful. Now you got people that are not helpful and all they can say is you got a appointment. Five days after the first visit I got the appointment and then $ 129 later told it will take a week or two to get a muffler and tail pipe in. Great service. I guest I have to look for a new dealer for my service work. More

Outstanding service Jared has taken care of my Pacifica for many years. It is 19 years old and going strong. Jared is always very professional polite, and concerned. I a Jared has taken care of my Pacifica for many years. It is 19 years old and going strong. Jared is always very professional polite, and concerned. I am happy to have excellent car care so close to home. More

Sales experience great! Follow up not so good I brought my jeep in for a servicing and after my service I was told to contact the General Manager due to something that happened. I called and left I brought my jeep in for a servicing and after my service I was told to contact the General Manager due to something that happened. I called and left him messages, contacted him via email never heard back from him as to why I had to contact him. I was told he would be waiting for my call. I spoke to the Service Department Manger and the person who sold me my Jeep about the issue and I have not heard back from anyone. So I am a little baffled on why in the first place I had to call the GM and he was expecting my call and I have not heard back from anyone. I am highly disappointed. More

Satisfied at the beach Had first email corespondent with Mike Ebert and discussed what I was looking for in the Jeep Gladiator I was interested in purchasing. When I had Had first email corespondent with Mike Ebert and discussed what I was looking for in the Jeep Gladiator I was interested in purchasing. When I had finally got to the dealership Mike had introduced me to Josh Burton. Mike had been working with Josh and made my visit very productive and not a waste of both our time. He had the vehicle that met my wants and the items it did not have he was very accommodating to make sure I would have in the short time frame I had to get a vehicle. After I had made my purchase Josh had taken the time with my wife and I that made us feel very comfortable with our purchase. The best part of working with this group is that no one was pushy trying to get you in a vehicle you didn't want! More

Poor service Jeep needed AC repair which wasn’t supposed to take very long. Car was taken into shop on time and returned to parking lot around 15 minutes later. Af Jeep needed AC repair which wasn’t supposed to take very long. Car was taken into shop on time and returned to parking lot around 15 minutes later. After waiting an hour, I asked the desk person what was going on and she said that she didn’t know and the only person that knew was the person working on the car and he was at lunch and would return in an hour. Bottom line is that the car needed a part that they had in stock and could have been replaced in about a half hour and I waited 4 hours and was charged for 2 hours labor. More

No one ever called back. Ever. I called many many times. I was clear when i visited I wanted to buy a Jeep in the next 30 days. Never talked price so that wasn’t the issue I was clear when i visited I wanted to buy a Jeep in the next 30 days. Never talked price so that wasn’t the issue More