Myrtle Beach Chrysler Jeep

Thorough, prompt and friendly Service. We travel to Myrtle Beach in October every year for a few weeks on our way to Florida for the winter. It was time for our vehicle's oil change and tir We travel to Myrtle Beach in October every year for a few weeks on our way to Florida for the winter. It was time for our vehicle's oil change and tire rotation, so I decided to go to MB Chrysler for the service. I arrived late morning and was told there was a two hour wail at that time but 3 to 5 was usually better. I decided to go to lunch and run and errand and returned around about 2:30. At that time I was taken in promptly. I was told that my tires were wearing evenly and didn't need to be rotated at that time. I was told my air cleaner needed to be replaced. Because I had been told before that the air cleaner was due soon, I elected to have it replaced. The service was prompt and friendly. The most important reason for this review is that I feel very confident that the service was performed completely and I am confident that as I continue to travel I have a serviced vehicle. Thank you! More

Great Service Dept !!! Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bri Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bring both my Jeeps! More

The Process is a Breeze with Myrtle Beach Jeep This is the second vehicle I have purchased from this dealership and the process could not be easier. I think in total, between the two cars, I may ha This is the second vehicle I have purchased from this dealership and the process could not be easier. I think in total, between the two cars, I may have spent three hours in the dealership. See the car you like, make a deal, drive away happy. And, Lou Davis is the guy to ask for. Knowledgeable, friendly, and aiming to please. The whole staff, ownership to service and repair (got to hang out with Bobby Gale for a bit), helped to make it a smooth transition. No pushiness, no pressure, just straight talk. Gotta love that. Thanks to everyone there. More

Great Experience! Very Happy! I had the pleasure of meeting the owner, Bobby Gale at my job and mentioned my experience at another dealership with blemished credit. He took my info I had the pleasure of meeting the owner, Bobby Gale at my job and mentioned my experience at another dealership with blemished credit. He took my information down and a sales rep called me that afternoon. I worked with John and he was honest with me and worked very hard to get me a newer car with a warranty. The whole process took 2 days and that was me going back and fourth. John, Johnathan the finance guy, Dave and Mr. Bobby Gale were absolutely wonderful and I recommend everyone to come here for their next car. You'll get a staff that will work hard for you and that's honest and most importantly get you in a very nice car. Yours Truly, 2016 Jeep Patriot Gal (9-30-17 purchased) More

Wonderful Service Melanie Nelms and Ed Goodrich worked hard to make sure that I was satisfied when I drove off the lot. I have less than perfect credit. Even with my si Melanie Nelms and Ed Goodrich worked hard to make sure that I was satisfied when I drove off the lot. I have less than perfect credit. Even with my situation, they did not try to convince me to settle for something that doesn't meet my needs just so that they could make a sale. I am extremely happy with my new Renegade! I would definitely recommend Myrtle Beach Chrysler Jeep to anyone looking to purchase a new vehicle. More

New Car review Over all I have bought about 5 vehicles at this dealership, Compete satisfaction with total proffestionalism for the Sales Staff and salesman Lou Dav Over all I have bought about 5 vehicles at this dealership, Compete satisfaction with total proffestionalism for the Sales Staff and salesman Lou Davis. With the new technology on my 2018 Pacifica Lou was very patient eplaining all aspect of the technology and answered many questions I would never thought of asking. More

Honesty and Intergirity Came in two weekends ago to purchase a 2018 Jeep compass. My sales representive Jenn W was great. This review is not a reflection on her but on the fi Came in two weekends ago to purchase a 2018 Jeep compass. My sales representive Jenn W was great. This review is not a reflection on her but on the finance department of the dealership. That Friday evening I drove down to Myrtle Beach to test drive two cars I had been researching. The Jeep compass and the Cherokee. I could have driven to Wilmington dealership where my significant other purchased his Jeep but I didn't because Myrtle Beach dealership did not have the all black compass. Upon arriving and after test driving both I spoke to michelle and Jenn. Explained how I have a 767 credit score and only want TWO HARD INQUIRES on my credit report. Both Michelle and Michael on 4 different accounts between Friday and Sat reassured me that my credit would only be pulled two times. The reasoning behind this which I explained all 4 times was because of purchasing a home. The Monday after I started getting email alerts from many different credit agencies from credit karma that my credit had been ran 17 times, 15 times more than I asked for. With a credit score that high why was my credit ran that many times and also, why would I be reassured that it would not by two different managers on 4 different occasions? After speaking to some of the credit agencies these hard pulls stays on my credit 24 months. This will be one reason why I will not refer anyone to this dealership. Honesty and intergirity of the staff are important aspects of a company which I feel I did not get any of those upon my purchase. Also, my contract was done 4 times because of mistakes being on them. My trade in value was wrong on the first contract, the sales tax was wrong on the second contract, the price of the car was wrong on the third contract and the last contract was the GAP insurance which I did not want. More

Extremely Poor Treatment Worst car buying experience EVER! Lots of car dealer games, add ons, miscellaneous fees, did not honor their quote, tried the bait and switch thing, Worst car buying experience EVER! Lots of car dealer games, add ons, miscellaneous fees, did not honor their quote, tried the bait and switch thing, etc. More

first new car I always wanted a Jeep Wrangler. I went to Myrtle Beach Jeep to look at a used wrangler that had unfortunately had a deposite put on it. instead start I always wanted a Jeep Wrangler. I went to Myrtle Beach Jeep to look at a used wrangler that had unfortunately had a deposite put on it. instead started talking about lease options and ended up leaving with a great deal and even better brand new Jeep! More

Excellent customer service! I would highly recommend this dealership and will hopefully do business with them in the future. They were very patient with us and David even came in I would highly recommend this dealership and will hopefully do business with them in the future. They were very patient with us and David even came in on his day off to finalize paperwork and get me in my new car! You will not be disappointed if you choose to do business with them! More