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Myrtle Beach Chrysler Jeep - Service Center
Myrtle Beach, SC
99 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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99 Reviews of Myrtle Beach Chrysler Jeep - Service Center
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September 19, 2020
I didn’t purchase my Jeep from Myrtle Beach Chysler jeep, but once I moved to Myrtle Beach and I had my very first service appointment with them I immediately felt confident in servicing my Jeep with them. T but once I moved to Myrtle Beach and I had my very first service appointment with them I immediately felt confident in servicing my Jeep with them. The entire staff is just incredible professional yet friendly as can be, more importantly the service advisors Christina take their time with you engaged in knowing who you are and best of know my vehicle well. The service tech Craig, that I’ve had was extremely knowledgeable of my Jeep test drive it with me and was extremely professional. I don’t feel like I’m at a car dealership but rather a friendly local neighborhood service shop! I always feel like they have my best interest at heart and not just making service sales! Very happy to bring my Jeep to them for my service. Malcolm sarno More
by MSarno
Employees Worked With
Other Employees :
Craig service tech, Christina service advisor , Jared Stickley
Helpful September 17, 2020
Very pleased with Jared in the service department. I’m from Florida and had a dead battery, Jared was very helpful in getting my battery replaced. from Florida and had a dead battery, Jared was very helpful in getting my battery replaced. More
by jab
Employees Worked With
Jared Stickley
August 12, 2020
classic car I couldn't find a mechanic for my 71 challenger .I called the dealership they said they had a guy with 30 plus years, he did a great job and the servi I couldn't find a mechanic for my 71 challenger .I called the dealership they said they had a guy with 30 plus years, he did a great job and the service people at desk treated me like a king. Thank You. You guys are special More
by ralphm
Employees Worked With
Christina and Dan
June 22, 2020
We were on vacation when we ran into problems and had to go to the dealer for help. I can only start with WOW this may have been the best customer service experience that I have ever had. Cristina has set go to the dealer for help. I can only start with WOW this may have been the best customer service experience that I have ever had. Cristina has set the bar for every customer service interaction, that I encounter from here on out. Her communication was exceptional, she showed empathy for my situation, and she was patient. Cristina is the definition of positive, and has a can do attitude out of this world. Myrtle Beach Chrysler Jeep has an asset in their organization that creates an atmosphere of trust and faith. My wife and I would like you thank you Cristina for the opportunity to experience customer service at its best. I can not remember the technician that worked on the vehicle but just like Cristina he was also absolutely amazing. Myrtle Beach Chrysler Jeep you need to have a team of Cristina's. Thank you again. More
by danielcolin1
Employees Worked With
Cristina Duffield
February 01, 2020
Warranty work and Service My experience with the Service Department has alway been met with professional, knowledgeable personal that explain what’s needed to correct problems My experience with the Service Department has alway been met with professional, knowledgeable personal that explain what’s needed to correct problems with my 2011 Jeep Grand Cherokee. More
by Scott Smith
Employees Worked With
Jared Stickley, Cristina Duffield, Sam Avazkhanov
November 21, 2019
Very helpful and worked with us on the situation. Service went quick and was under the price they estimated. Overall happy and will be coming back went quick and was under the price they estimated. Overall happy and will be coming back More
by Claformoshea
Employees Worked With
Cristina Duffield
November 09, 2019
Cristina Duffield is amazing to work with in service. She’s so attentive, knowledgeable and easy to talk to. She walked me over to sales to help set me up with a 24 hr test drive of a vehicle I’m conside She’s so attentive, knowledgeable and easy to talk to. She walked me over to sales to help set me up with a 24 hr test drive of a vehicle I’m considering buying. She takes care of you from beginning to end! More
by Derin W
Employees Worked With
Terral Altman, Cristina Duffield, Sam Avazkhanov
October 22, 2019
noisy muffler Come in with a noisy muffler and get charged $ 129 to review the problem. The lady at the counter asked what's the problem. I stated you started the Come in with a noisy muffler and get charged $ 129 to review the problem. The lady at the counter asked what's the problem. I stated you started the car with the noise. I came into the dealership because of the noise. You use to have couple of fellows that were very helpful. Now you got people that are not helpful and all they can say is you got a appointment. Five days after the first visit I got the appointment and then $ 129 later told it will take a week or two to get a muffler and tail pipe in. Great service. I guest I have to look for a new dealer for my service work. More
by Pete
Employees Worked With
Kim Brooks
October 09, 2019
Sales experience great! Follow up not so good I brought my jeep in for a servicing and after my service I was told to contact the General Manager due to something that happened. I called and left I brought my jeep in for a servicing and after my service I was told to contact the General Manager due to something that happened. I called and left him messages, contacted him via email never heard back from him as to why I had to contact him. I was told he would be waiting for my call. I spoke to the Service Department Manger and the person who sold me my Jeep about the issue and I have not heard back from anyone. So I am a little baffled on why in the first place I had to call the GM and he was expecting my call and I have not heard back from anyone. I am highly disappointed. More
by jules_jr
Employees Worked With
Chantz Williams, Cristina Duffield
October 09, 2019
Outstanding service Jared has taken care of my Pacifica for many years. It is 19 years old and going strong. Jared is always very professional polite, and concerned. I a Jared has taken care of my Pacifica for many years. It is 19 years old and going strong. Jared is always very professional polite, and concerned. I am happy to have excellent car care so close to home. More
by Love my Pacifica
Employees Worked With
Jared Stickley
