DO WALK BUT RUN...away from Myrtle Beach Hyundai's service department. As stated from the numerous reports below their service advisors need training in basic customer service skills; my suggestion is to have them all replaced. Specifically, Eddie Garrett and Jeff Davis as each lack the following skills: empathy, caring, listening, note taking, and time management. This is the only Hyundai dealership in Myrtle Beach and there serivce advisors realize it; they can treat their customers with disrespectful. Unfortunately, if you seek resolution to any issue at the dealership, save yourself a phone call to American Hyundia they/GM of Dealership did not return my emails/phone calls after Mr. Davis, lyed and then cursed at me, deliberately hanging up on me several times. Mr. Davis went as far as telling the receptionist not to accept my calls, when I was the level headed one attempting to seek a compromise and/or a solution. Mr. Garrett is another service advisor and he is no better: rude, condescending, and disrespectful.
I can confirm the below claims of poor customer service in the Myrtle Beach Hyundai service department. Finally, as it appears that no one from their public relations department reads these posts; Save yourself the headache/time and visit Myrtle Beach Kia (also owned by Hyundai Motor Company and not owned by the same franchisee) to have your Hyundai repaired, e.g. oil change, tires/brakes, battery, wipers, small/large service repairs. Their service department is best in class and is also located off of Hwy 501.