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NYE Ford

Oneida, NY

4.7
704 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 704 reviews

July 12, 2024

They treat you like your stupid ! " Very uncomfortable place .. did nit gibe me what was promised when I bought my bronco .. no free car was .I did not even want to ask just unco More

by 1lovable.unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele LaRue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse
Jul 12, 2024 -

NYE Ford responded

"1lovable.unknown" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 12, 2024

NYE Ford did a great job, Ross was great, listened to what I wanted and helped me achieve it. Matt went above and beyond helping me get an extended warranty for my new truck. More

by kbenton303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2024

Salesman was nice and the Sales manager and FI manager were great at expediting the process! More

by sheila.bazulka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 11, 2024

Work was done in a timely manner & I was notified it was completed & ready for pick up. The service manager knew who I was when I arrived, had me sign the paperwork & gave me the key. Efficient & profession More

by GJ52606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2024

Quick and easy to inspect vehicles , always friendly people to deal with ! I recommend to my friends! More

by FOXYBEAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers, Kyrie LaGasse, Jim Pritchard
Jul 11, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2024

Took care of what I needed, Very courteous & friendly at the entry desk & service workers with whom I had any interaction. Always a welcoming place. More

by REMSROBERTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 10, 2024

Took care of the required maintenance and a recall that was due. Everything was great. More

by MARKCIOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Jul 10, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2024

They do a good job. Estimates are on target and personnel are congenial. Great team. More

by smithdm_13409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 06, 2024

The Ford service department is always prompt, careful with my vehicle, explains what needs to be done and advises what the cost will be prior to doing any work. The staff is always very friendly and help More

by amalindaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pritchard
Jul 08, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 05, 2024

Valet courier service was excellent. Staff were prompt and courteous. Very satisfied with service provided. More

by karen.puglisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse
Jul 08, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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