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NYE Ford

Oneida, NY

4.7
801 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 801 reviews

September 05, 2026

Asked them to put new tires on they didn’t asked them to check the brakes because I tow they said they were fine but the mechanic wrote on the work order that they were legal but need replacement next servi More

by tmcgurk64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn’t matter
Sep 08, 2026 -

NYE Ford responded

We're sorry to hear about your recent experience with the tire and brake service. Please feel free to email us at socialford@nyeauto.com with your contact information and a manager will reach out to you directly to address your concerns.

September 01, 2026

Bought my 1st Ford and I ♥️ it (2026 Explorer xx Line). I initially walked into dealership not knowing what I wanted. The staff (Mark, Jeffrey & Matt) were superb from start to finish! They were friendly, More

by Lauren VonMatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rossi
Sep 02, 2026 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 30, 2026

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Radford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 27, 2026

Attentive staff and a good selection of vehicles. No hassles experience during the purchase. Very professional. More

by kandjbuehner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 26, 2026

They were wonderful to deal with. No high pressure sales and worked with me to get the payment where I wanted it. More

by Laustin423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate was our salesman and he was great
Aug 26, 2026 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2026

The service managers are very helpful and follow through on everything they say. Keri Whitmeyer is my "go-to" person in the service department. She goes above and beyond for me, and I very much appreciat More

by Dougloucks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2026

The sales representative Bobby was great help and assistance in knowledge of the car purchased More

by calvinmetott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Raynore
Aug 25, 2026 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2026

I was hesitant on bringing my vehicle to get work done but NYE made me feel confident in their ability. Thank you! More

by Chtagr12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2026

Dave and Keri did a amazing job with my car and were amazing to work with More

by bailey02412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 20, 2026

Alex was very knowledgeable about the interior of the car and very professional. It made for a smooth buy for me with him and Matt Keller. More

by SKWRET56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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