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Nye Ford - Service Center

Oneida, NY

4.7
102 Reviews
Call Service Center (315) 693-3907

102 Reviews of Nye Ford - Service Center

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April 27, 2024

Very friendly and made sure I understood everything they were doing. Definitely recommend them to anyone. More

by cameronmom94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 24, 2024

quick on time and reasonable what more can one ask for. I have been using them since I puchased the car. More

by Zigkrula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 24, 2024

The problem was looked at. Then received a call that the truck would be covered under warranty. Very happy. More

by Rvandeusen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 23, 2024

I liked the service I received from NYE. They were efficient and they got the job done. More

by amy.mcconkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 21, 2024

trying to sell parts and items which were not part of inspection to my wife More

by dascalzo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie LaGasse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

NYE Ford responded

"Dascalzo1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 18, 2024

Always professional and have always taken care of my vehicles and will continue to do so More

by twlewin4121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 16, 2024

Excellent service , the 2 week wait period was inconvenient as I couldn’t use my vehicle during that time. More

by SCHULER525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 16, 2024

Tire repair under warranty was great. You didn’t put enough air back in the tire when done though. Left it five pounds low. More

by theoldgaffer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

Helpful
April 14, 2024

Your questionnaire is the most annoying part of the entire process. The actual service was great More

by juliedieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 14, 2024

The customer service person was helpful and took the time to explain future services my car will need. More

by rtorrey43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
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