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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
786 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 786 reviews

May 27, 2024

Show room was clean, service department was friendly but didn’t follow through on a follow up phone call More

by STUGOTZJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 26, 2024

Kevin is very pleasant and made the purchase very efficient. Financing manager was also very nice and explained the lease options clearly. More

by daniel.bailey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
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May 29, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 26, 2024

The dealership is great right on time. It coordinates its objective to sell and buy irresistible. More

by olaniyantaiwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Sardo, Thomas Cole, Kevin Carangui, Michele Ryan
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May 29, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2024

Charles was very friendly and professional. He quickly provided an overview following completion of the service. More

by MSCHMID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (CJ)
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May 29, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 25, 2024

Courtney was outstanding in keeping me in the loop re progress of service of my vehicle and provided excellent customer service. More

by JROCCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 29, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Had a tire pressure warning light flashing - Nye got me right in and fixed the problem - very professional and dependable - appreciate their approach More

by harlie328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ the Service representative was great
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May 24, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

Very considerate dealership. Clean Bldg, clean auto shop,coffee snacks if u like. Comfortable place to kick back and wait for your service work to be done More

by rcanestrare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 29, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

Kevin and his manager helped me get into a vehicle I really wanted for a great price when my lease was coming to an end. This was at a time when that vehicle wasn't well stocked there too! They were tho More

by hoconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
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May 24, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2024

Nice people, efficient thorough service. Checked and followed through to make sure poblem was fixed. More

by BECXTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, sorry don't know other names.
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May 24, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

I was able to get right in for my appointment and the service advisor was friendly, professional and efficient. More

by dalashure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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May 24, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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