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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
954 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 954 reviews

June 30, 2024

I went there with an appointment, to get an oil change, inspection and tire rotation. I waited two hours to be told my 4 year old car with 30000 miles wouldn’t pass inspection without a $700 brake job. The More

by Lokireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have names, but had contact with 4 people, 2 woman, 2 men.
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Jul 02, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2024

They are always professional, treat me in a friendly manner, and are easy to talk with about the work to be done. More

by cmb7tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department.
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Jul 02, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2024

Problem solved in a timely professional manner. I was kept apprised of progress. Thank you! More

by JANFERRIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names.
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Jul 02, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2024

Everything was exactly how Lisa said it would be. Loaner car was ready and truck was finished on time. A quick car wash would go a long way for a guy who wasn’t pleased with his purchase. Just saying More

by STUGOTZJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown
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Jun 28, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 27, 2024

Assistant manager went above and beyond to find a better price on the new tires I had ordered. Service prompt, efficient and friendly. More

by BRENDAEK219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Jun 27, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 26, 2024

Everyone was courtesy, informative, and friendly. Wait time was minimal. CJ was great. Thanks for a wonderful experience. More

by clark7287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
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Jun 26, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2024

The dealership is clean and inviting! Mike came out and greeted me. He was very knowledgeable and found me a car. I drove a non hybrid to get the feel of the car. I put a down payment on t More

by ECSKIER50
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole
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Jun 26, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

I like dealing with CJ Bauer, he is always courteous and helpful for my Tacoma service needs More

by dleadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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Jun 25, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2024

It was a great experience as usual. Very courteous, friendly and accommodating. I was early and they graciously accommodated me….got me in and out before my scheduled appointment. More

by Ldoring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry i cant remember
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Jun 25, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2024

Was a good experience, just a little slow because of parts not getting there in time but isn't the dealers fault. Otherwise good experience. More

by djrollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
Report | Print
Jun 25, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

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