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NYE Toyota - Service Center

Oneida, NY

4.7
472 Reviews

472 Reviews of NYE Toyota - Service Center

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July 10, 2025

Asst Service Mgr made this Maint appt a logistical positive experience consistent with expectations of NYE service. Thank you. More

by NORMTURBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Been taking my 2022 Toyota 4Runner TRD Pro to Nye for service since it was new. As long as I’m happy with the service, I plan to continue. More

by jraymond68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 06, 2025

Service was timely, pricing was fair and I was informed of everything throughout the process. I appreciate the texting and the video links to view the works. More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 05, 2025

I have one issue. The valve stem caps I had on all 4 tires were like welded on. Your guys did a great job but I can’t understand why they did for the one tire that was More

by ewalge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

July 04, 2025

They, provided exceptional service, and have a nice waiting area, with comfy seats, coffee, and TV. More

by donttreadonme9880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 03, 2025

Judy in the automotive department was great to deal with. She was Friendly , kind, and informative. More

by jcorigliano5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2025

Prompt courteous service explaining exactly what service was needed and that all was under warranty More

by MARYJTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

On time appointment- comfortable waiting room Fast service This survey is the most annoying part of the whole experience More

by FRED.PARKER
Recommend Dealer
Yes
Employees Worked With
Holly
June 20, 2025

While the service was timely and complete I was very disappointed with the fact that my 2020 RAV4 with 28000 miles needed front and rear brakes in order to pass inspection. I expected much better perfor More

by SCROSS1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I purchased a used non-Toyota vehicle and when I went to pick up my vehicle only then did they realize that they had drained the battery while prepping the car and so I had to wait while they charged it and More

by gljasinski
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Gifford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
1
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