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NYE Toyota - Service Center

Oneida, NY

4.8
152 Reviews

152 Reviews of NYE Toyota - Service Center

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May 08, 2024

It was fine. Waiting for a part - probably in about a month it will be I More

by SANDYSROUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 07, 2024

The service dept is by one b of the best I have ever had to deal with. Prof courteous and outstanding service More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn s a nd c Brian Setvice
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May 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 06, 2024

Excellent service at dealership. Staff friendly and prompt. Time appropriate in work and easy to schedule appointment. More

by YELLOWTIGER778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Sardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 06, 2024

I was very pleased with the gentleman I worked with in the service department - thank you More

by tflemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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May 07, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 06, 2024

We love our tech CJ. He alerted us to the tire sale in April at our last appt. He is always friendly and knowledgeable. He’s the best! More

by cathy.raymonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bauer
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May 07, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 06, 2024

Great service, just wished they would still store winter tires! Makes it hard on us older folks More

by paulardouglas256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 07, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 05, 2024

This is my third or fourth purchase at NYE - service is excellent too. Courteous and professional always More

by tammyburkhart49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not worked with this sales staff recently
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May 07, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 05, 2024

I’ve been visiting this dealer for seven years and always been impressed with their work and customer service More

by sergioj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 05, 2024

Service was prompt and professional . 10000 mile oil change and check up was quick and thorough More

by RSARTHUR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
May 07, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 03, 2024

As a 20 year customer, purchasing and services I can always count on excellent quality and reliable services. CJ is my favorite go to guy. More

by JRSOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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May 03, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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