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NYE Toyota - Service Center

Oneida, NY

4.7
472 Reviews

472 Reviews of NYE Toyota - Service Center

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June 01, 2025

Andrew was friendly and helpful . He kpt me up to speed with what was going on and he helped me understand my bill and what was done. I appeciate his smiling and congenial manner ve More

by Grtrwomin s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Went in for a 5K checkup. No appointment needed. Took the car in quick and had everything done in about 30 minutes. The staff was friendly and the waiting area was comfortable More

by MATTHEW.PAULINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Toyota Service cares about the customer. Thanks to Holly and Brian for going above and beyond. More

by LOOKINFORU762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Greeted and treated very well and so was my dog, they even gave her water. The waiting area was very nice, coffee, TV, and very comfortable! More

by richardlooft13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Nice, knowledgeable and timely. Andrew is pleasant to deal with i found everyone that I have dealt with there have been so nice. More

by KARENKELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

The dealership doesn’t honor purchased warranty provisions. I had to pay for items covered in my purchased warranty. More

by VINNYPUG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Took car in at appointment time and completed work in a timely manner. The service dept. was very efficient as well. More

by jiggers8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Our appointment was quick and efficient. This was our first experience with NYE, so far so good. More

by mipmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2025

Great service! Andrew was friendly, knowledgeable, and accommodating. The service was well done and timely. Great experience! More

by Brendematt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2025

Just a well and pleasant experience. This was my 2nd maintenance on my 2024 Corolla and now my wife just bought a Camry which we will be bringing in. More

by gpantzer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!