NYE Toyota - Service Center
Oneida, NY
445 Reviews of NYE Toyota - Service Center
I called NYE service as they were closing on a Thursday evening. My car was doing some strange things and I needed to drive 7 hours away on Monday morning. She got me in at 9AM the next morning and the br evening. My car was doing some strange things and I needed to drive 7 hours away on Monday morning. She got me in at 9AM the next morning and the breaks had a large build up on them. They took them apart, cleaned them thoroughly. I trust NYE. I have been a long time customer and I have faith in their integrity, honesty and their commitment to service. Thank you Judy for understanding my need in an unseen need. They believed me and dug deep to find the problem. More
I was told that my tire would be able to be patched then was told it could not. At checkout they told me they actually did patch it I said thanks and then asked to just take a look at it. Ended up it was was told it could not. At checkout they told me they actually did patch it I said thanks and then asked to just take a look at it. Ended up it was not patched at all and I had already been charged and l they put it in the back of my car. If I had not double checked I would have never noticed and been charged with a service that never was delivered. The customer should not have to verify a dealers work and then have to ask for a refund. Really embarrassing - I am hoping they will make it right after reading this as nothing was done for me at the dealer. More
Polite, efficient. Kept informed. Just stopped in for oil change. Was able to get in. Was told additional work needed to be done. They were able to do it then so I di Kept informed. Just stopped in for oil change. Was able to get in. Was told additional work needed to be done. They were able to do it then so I didn’t need to come back More
Nye Toyota is the best. There services are second to none. They always inform me of any service i may be needing. I would recommend Nye Toyota to everyone. There services are second to none. They always inform me of any service i may be needing. I would recommend Nye Toyota to everyone. More
Judy was wonderful to work with! Excellent customer service. Very personable and straight to the point. Thank you! Excellent customer service. Very personable and straight to the point. Thank you! More
She was so wonderful and polite to work with. Excellent service rep. She also had a salesman help me, and I bought my first car from Nye. Excellent service rep. She also had a salesman help me, and I bought my first car from Nye. More
All staff were well trained in their rolls. They provided direct answers to questions and completed their tasks efficiently. They provided direct answers to questions and completed their tasks efficiently. More
I’ve been coming here for years enjoy there service get you in and back out the door you in and back out the door More