NYE Toyota - Service Center

we were taken in promptly and updates provided. Wait time was reasonable. Staff always helpful. Wait time was reasonable. Staff always helpful. More

Performed an honest state inspection (after going to Mavis Tire and they told me I needed $1000 of brade pads/rotors). Toyota walked me through everything and said the pads/rotors were in great shape. Mavis Tire and they told me I needed $1000 of brade pads/rotors). Toyota walked me through everything and said the pads/rotors were in great shape. Very professional, clean, explained everything. THANK YOU! More

Excellent experience every time! Staff is professional, dealership is clean and welcoming, and I can set up my laptop and work while I wait. Staff is professional, dealership is clean and welcoming, and I can set up my laptop and work while I wait. More

Contacting them by phone is hard. They have to connect you with the right person. They have to connect you with the right person. More

My car was taken in promptly and I was welcomed by staff. Waiting area was clean and comfortable. Car was expediently taken care of and I was in my way. Waiting area was clean and comfortable. Car was expediently taken care of and I was in my way. More

The service was great and all issues were relived. However, if I did not bring attention to the fact that I have a total protection plan that costs me an extra $30/month I would have been forced to pa However, if I did not bring attention to the fact that I have a total protection plan that costs me an extra $30/month I would have been forced to pay $160 for an alignment. The service team member insisted that I owed money for the alignment and it was not covered under total protection plan. Th service member had to call the company to make sure the service was covered. Without me advocating for myself I would have been stuck paying $160. If someone has a protection plan the service member should know what’s covered under it. More

Judy is very professional to work with! Great at what she does and I would recommend her for service Great at what she does and I would recommend her for service More

My window froze in the down position brought it following morning fixed very quickly not an easy fix either replaced regulator and was out of there in 2 hours superb staff thank you morning fixed very quickly not an easy fix either replaced regulator and was out of there in 2 hours superb staff thank you More

This was a very quick and very efficient dealership. Jeff also gave great customer service. Jeff also gave great customer service. More

The service department is always great and Jeff from the service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, to service department was halpful. I also spoke to a sales consultant about the possibility of trading my Tundra in for a new Tundra. He was helpful, too. More