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NYE Volkswagen
Rome, NY
510 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 510 reviews
November 01, 2026
Even though I was late they still accommodated me and got the job done efficiently. the job done efficiently. More
by ABORDONHOS
Verified Customer
October 21, 2026
Alaways a pleasure to work with Tina, she is very helpful and knowledgeable. I recommend NYE to all my friends and family and knowledgeable. I recommend NYE to all my friends and family More
by joeyfreehand
Employees Worked With
October 15, 2026
TINA GIVE ME APT AND IT WENT VERY SMOTH. WOULD RECOMMEND TINA ANEY DAY OV WEEK FOR ANEY ONE WOULD RECOMMEND TINA ANEY DAY OV WEEK FOR ANEY ONE More
by Francis
October 13, 2026
Everyone was very nice and helpful from start to finish highly recommend them to anyone highly recommend them to anyone More
by jslover
Employees Worked With
October 13, 2026
Jon and the team got me in for an immediate appointment for a wiper fix and last minute inspection before I headed out of town for an important work trip and saved the day.Everyone was professional as alwa for a wiper fix and last minute inspection before I headed out of town for an important work trip and saved the day.Everyone was professional as always and it was an excellent experience! More
by Thevwgoldengoose
October 13, 2026
Tina is the best! ! She's very knowledgeable and helpful. I always feel like my car is in good hands with her ! She's very knowledgeable and helpful. I always feel like my car is in good hands with her More
by joeyfreehand
Employees Worked With
October 01, 2026
Was assisted by Mark Cioch at Rome VW. He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I wa He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I was trading was a ProS.) It was only when I was picking up the car on 9-30-26 that I realized it didn’t have several features that I was used to: power tailgate, electric front seats, rear seat armrest and “hole” for skis, automatic tilt-in side windows when locking and “right mirror angle-down” in reverse. My fault for not sooner realizing that I needed to zero in on those features. Not Mark’s fault at all; he did an excellent job. Because of the different rear seat, my existing “dog cover” would not fit, but Mark graciously offered to provide the correct one for free, and has ordered that. Dave Jurin tremendously helpful in teaching me all the new technology; almost certainly I will need more assistance going forward. More
by paulpool71
