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NYE Volkswagen

Rome, NY

4.8
293 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 294 reviews

July 02, 2025

Extremely knowledgeable and friendly sales people put me at ease and made my decision easier. More

by creagan2551
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Wells and the gentleman in finance dept, whose name I have forgotten. Extremely helpful.
July 01, 2025

I have never had an issue with nye. They make the process easy and convenient. More

by MCURRIE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa More

by justinciotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 22, 2025

Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. More

by mspooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 11, 2025

Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect More

by tevans820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2025

Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl More

by Kstreeter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 05, 2025

Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More

by LOUMAR1954
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 02, 2025

Excellent Service as always! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! More

by stephen71591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 02, 2025

Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More

by rdite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 01, 2025

The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha More

by JSCHA13875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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