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NYE Volkswagen
Rome, NY
293 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 294 reviews
Verified Customer
July 01, 2025
I have never had an issue with nye. They make the process easy and convenient. They make the process easy and convenient. More
by MCURRIE3
Employees Worked With
June 26, 2025
Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again. More
by justinciotti
June 22, 2025
Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. Tammy was very nice. Would recommend to friends and family for service needs. More
by mspooner
Employees Worked With
June 11, 2025
Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect More
by tevans820
Employees Worked With
June 06, 2025
Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeable caring service department. Will make sure you are satisfied or make it right. Tami did a excellent job explaining everything. Jon is always available if I have any concerns or questions, I know he will take care to make sure I'm satisfied. More
by Kstreeter0
June 05, 2025
Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More
by LOUMAR1954
Employees Worked With
June 02, 2025
Excellent Service as always! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! !! Treated very well, Thank you to the service staff at NYE VW of Rome!! More
by stephen71591
Employees Worked With
June 02, 2025
Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More
by rdite
Employees Worked With
June 01, 2025
The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I had it replaaced 3 years ago More
by JSCHA13875
Employees Worked With
