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NYE Volkswagen
Rome, NY
502 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 502 reviews
October 01, 2026
Was assisted by Mark Cioch at Rome VW. He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I wa He found 2 available ID.4’s in NYS and provided their details. One was a “loaded” ProS so, to save money, I went with the Pro instead. (The 2021 I was trading was a ProS.) It was only when I was picking up the car on 9-30-26 that I realized it didn’t have several features that I was used to: power tailgate, electric front seats, rear seat armrest and “hole” for skis, automatic tilt-in side windows when locking and “right mirror angle-down” in reverse. My fault for not sooner realizing that I needed to zero in on those features. Not Mark’s fault at all; he did an excellent job. Because of the different rear seat, my existing “dog cover” would not fit, but Mark graciously offered to provide the correct one for free, and has ordered that. Dave Jurin tremendously helpful in teaching me all the new technology; almost certainly I will need more assistance going forward. More
by paulpool71
Verified Customer
September 24, 2026
Knowledge of my car and how to fix it. Inspectedny car. Went over the problems. Inspectedny car. Went over the problems. More
by pstig749
September 21, 2026
Very knowledgeable, friendly and accommodating. We worked with Mark, David and Joe. We were treated very well and will always use this dealership. We've leased 5 vehicles from them We worked with Mark, David and Joe. We were treated very well and will always use this dealership. We've leased 5 vehicles from them More
by donna_merlino
September 20, 2026
Another great experience at Nye Volkswagen. Couldn’t ask for a smoother experience. Definitely recommend and will be buying from again. Couldn’t ask for a smoother experience. Definitely recommend and will be buying from again. More
by jpatg4
September 18, 2026
They are always responsive to my rpr concerns and offer appointments in a timely manner. appointments in a timely manner. More
by JHGRUNENWALD
September 13, 2026
Excellent service! Quick, straightforward communication. Transaction was fast! Transparent pricing and fair trade on our vehicle. Thank you! Quick, straightforward communication. Transaction was fast! Transparent pricing and fair trade on our vehicle. Thank you! More
by ektones
Employees Worked With
September 11, 2026
The car was done within an hour. Very pleased with the service. Tami was very efficient! Very pleased with the service. Tami was very efficient! More
by CGLOVER2
Employees Worked With
September 09, 2026
Mark, Joe, Jose were all great. Doing business with these guys were awesome. Very seemless. Doing business with these guys were awesome. Very seemless. More
by richie.bab.a.boyboy
