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NYE Volkswagen
Rome, NY
431 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 431 reviews
Verified Customer
April 26, 2026
Always professional quick informative clean easy to make appointments online anytime to my schedule smiling appointments online anytime to my schedule smiling More
by shoelessjul
Employees Worked With
April 26, 2026
Everything completed as promised Plus, I was offered the use of a 2026 Tiguan as a loaner ~ Pretty cool! Thank you, Team VW, for keeping my 2013 Jetta TDI Sportwagen happily rolling along! the use of a 2026 Tiguan as a loaner ~ Pretty cool! Thank you, Team VW, for keeping my 2013 Jetta TDI Sportwagen happily rolling along! More
by vickystockton7477
April 23, 2026
Tammi is very professional, accommodating, yet friendly and always willing to go that extra mile. She also is a great troubleshooter and helps to prioritize what needs to be done on a vehicle. and always willing to go that extra mile. She also is a great troubleshooter and helps to prioritize what needs to be done on a vehicle. More
by francescagrimmer55
Employees Worked With
April 23, 2026
Max made the process pain free and easy. Would highly recommend and will be back in the future. Would highly recommend and will be back in the future. More
by xoxkatlyn96
Employees Worked With
April 23, 2026
Dealership is fantastic always go above and beyond. Very friendly and accommodating with what you are looking for in a new car Very friendly and accommodating with what you are looking for in a new car More
by limner515
April 21, 2026
Scheduling is quick and service department keeps you updated on repairs. Con: The new AI phone system sucks. For service its much easier talking to people in the service department. updated on repairs. Con: The new AI phone system sucks. For service its much easier talking to people in the service department. More
by RROCKWELL8906
April 19, 2026
Helpful, courteous and easy to deal with. Took less than a day to find me the used car I was looking for and gave it to me in immaculate condition. Will definitely recommend to my friends. Took less than a day to find me the used car I was looking for and gave it to me in immaculate condition. Will definitely recommend to my friends. Thank you!! More
by bababecca
Employees Worked With
April 15, 2026
Very friendly and knowledgeable about the different vehicles. Had a great experience working with Zach. But he has not sent the information for the app for my phone. vehicles. Had a great experience working with Zach. But he has not sent the information for the app for my phone. More
by suedole315
Employees Worked With
Zach Wells
