Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
290 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 290 reviews
August 01, 2024
The process and purchasing the car from Stark to finish it was smooth and easy! it was smooth and easy! More
by mandinga33
Verified CustomerEmployees Worked With
August 01, 2024
Very courteous and knowledgeable staff. Expedited the purchase process efficiently. Car was delivered in excellent condition. Expedited the purchase process efficiently. Car was delivered in excellent condition. More
by HERAMBA.PRASAD
July 29, 2024
Representatives are knowledgeable, friendly, and helpful. Service is thorough and efficient. Waiting area is comfortable. Service is thorough and efficient. Waiting area is comfortable. More
by pstone23
July 29, 2024
Too expensive. I dislike going there because of the excessive TV commercial assault. I only go to NYE if I believe the car needs a VW technician. I dislike going there because of the excessive TV commercial assault. I only go to NYE if I believe the car needs a VW technician. More
by JWALSH008
Employees Worked With
I don't remember.
July 27, 2024
Great experience! Everyone was quick to respond, knowledgeable, and pleasant to communicate with. I appreciate the work my salesperson put in and he did an excellent Everyone was quick to respond, knowledgeable, and pleasant to communicate with. I appreciate the work my salesperson put in and he did an excellent job! More
by sstarsuper
Employees Worked With
July 27, 2024
Joe Shapiro has been very helpful in getting my car issues resolved.He is knowledgabke,friendly,and helpful!Ty! issues resolved.He is knowledgabke,friendly,and helpful!Ty! More
by LCAVAGGIONI
Employees Worked With
July 22, 2024
Excellent customer service. I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas I had very good experience dealing with NYE Rome Volkswagen during buying the 2024 Atlas More
by monir_mohar
