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NYE Volkswagen
Rome, NY
282 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 282 reviews
June 27, 2024
Very professional, accommodating and friendly Would recommend the NYE Volkswagen dealership to anyone looking to purchase a vehicle. recommend the NYE Volkswagen dealership to anyone looking to purchase a vehicle. More
by DSPINA58
Verified Customer
June 27, 2024
Very polite and accommodating to customers. They do not pressure you into buying a vehicle. They do not pressure you into buying a vehicle. More
by ANLANSTON
June 26, 2024
John was incredibly helpful with my car getting serviced. Although there was a larger wait than originally estimated, I appreciated his transparency of why it took so long and I also appreciated receiving a Although there was a larger wait than originally estimated, I appreciated his transparency of why it took so long and I also appreciated receiving a voucher for my inconvenience. More
by ANNABELLAKAJTEZOVIC
Employees Worked With
June 26, 2024
Overall, the whole experience from the moment upon arrival to driving my new VW off the lot was very professional and polite. Non-pressure approach from start to finish. I will recommend this dealersh arrival to driving my new VW off the lot was very professional and polite. Non-pressure approach from start to finish. I will recommend this dealership, at a minimum, for anyone to, at least stop in, look around and say Hi. This is how buying a vehicle should be! More
by bomaxmike
June 25, 2024
Prices are high but so is everything these days. Service was very good thank you Service was very good thank you More
by MWILLIS3
June 22, 2024
The Rome dealerships has always been very accommodating. They handled all my questions in a timely professional way. Also explaining in detail the work that is needed to be done. They handled all my questions in a timely professional way. Also explaining in detail the work that is needed to be done. More
by beatricespears52
Employees Worked With
June 22, 2024
they are always there to help with anything Thank you to all from NYE Rome and Oneida all from NYE Rome and Oneida More
by KUDICR
June 21, 2024
My second purchase from NYE VW. Product sells itself but the people add a positive vibe to the process. Product sells itself but the people add a positive vibe to the process. More
by TGAFF6685
June 21, 2024
Mark Cioch, was on top of it! Super responsive to my initial reach out, professional, my needs were heard, outcome was better than anticipated, all with a professional demeanor a Super responsive to my initial reach out, professional, my needs were heard, outcome was better than anticipated, all with a professional demeanor and ease of approachability! My 3rd consecutive time working with NYE VW. Also worked with David Jurin, he went over numerous features of my new car and showcased examples. He has strong knowledge of the vehicle line, professional and patient. I rarely write reviews, this one is worth my time. Great Job Mike & David and to the NYE VW team in Rome, NY. More
by EVIE SHAFFER
June 19, 2024
Always easy to get into. Professional to deal with! Friendly and nice! Service is great. Professional to deal with! Friendly and nice! Service is great. More
by FILMWORKER2003
