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NYE Volkswagen

Rome, NY

Overview
Employees
Reviews
Vehicles
4.8
502 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 502 reviews

September 06, 2026

Sales and service are a fantastic group of people. My wife and I have had a great experience dealing with all departments. More

by MCorteux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 03, 2026

Very efficient service department. Good customer service. Nice people to deal with. Clean dealership. Nice selection of vehicles More

by pmercur50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 02, 2026

Car towed in for repair. ..repair was long (4 hours) but I was kept informed of progress and updated periodically. More

by INETBIZ1
Recommend Dealer
Yes
Employees Worked With
Tina was my intake person for my repair
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Sep 03, 2026 -

NYE Volkswagen responded

We apologize for the delay in your vehicle's repair. Keeping you informed is part of our commitment to transparency. Thank you for your patience and understanding.

September 02, 2026

Very pleasant welcome maintenance was fast and efficient easy to schedule appointments nice atmosphere and service More

by Mecooper2158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2026

Great experience with the two people I was dealing with. They answered all my questions and the used car was immaculate. More

by susanaallen1025
Recommend Dealer
Yes
Employees Worked With
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jurin
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Sep 02, 2026 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 01, 2026

Great experience, will recommend to anyone I know looking for a vehicle Staff was friendly , knowledgeable and helpful More

by nmferraro9
Recommend Dealer
Yes
Employees Worked With
Joe and Ross
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Sep 02, 2026 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 01, 2026

I am a first time buyer at Nye. My experience was very positive and I look forward to being a repeat customer. More

by kogutgj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Carlomusto, Zack Wells, Ellie
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Sep 01, 2026 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 31, 2026

Bought a certified 2024 Tiguan a few weeks ago. ..the brakes were wonky...they replaced the rear rotors and it drives beautiful now. More

by CZUPE10
Recommend Dealer
Yes
Employees Worked With
Jon-Tina
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Sep 01, 2026 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 29, 2026

I have been purchasing and leasing from Nye for about 15 years. I have always been a Jeep girl, but, recently, I went to Nye Volkswagen and have a VW Tiguan 2025. From Zach Wells, to Tammy in service,to the More

by creagan2551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Wells, Tammy in service
Print
Aug 31, 2026 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 27, 2026

NYE VW is always a pleasure to do business with. Always professional and considerate of what we are looking for and need in a vehicle. Family has done business here for many years and will continue More

by jason.kunkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Jose
Print
Aug 27, 2026 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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