Nalley Acura is proud to offer customers in metro Atlanta and the surrounding areas an incredible inventory of new Acura models, quality pre-owned vehicles, financing options, and superior service and maintenance. As a member of the Nalley Automotive Group, our top priority is providing everyone who visits our dealership with world-class customer service.
Listening to our customers' experiences at Nalley Acura is crucial to ensure that we are consistently providing you with world-class service. We are truly grateful when our customers leave reviews and look forward to serving your automotive needs for years to come.
"Purchased a car from this dealership 3 years ago. When I..."
Purchased a car from this dealership 3 years ago. When I decided to get a new vehicle, we went back to them. We were given major runarounds and lots of pressure. I did not feel respected--felt cheated in what they were trying to get us to do. We found another dealership in the Atlanta area that offered much better pricing and service with much less hassle. The drive is further for us, but it is worth it. I will never walk into this dealership again.
"I purchased a Certified Pre-Owned TL. When I got home..."
I purchased a Certified Pre-Owned TL. When I got home after picking up the car I realized the inside of the car was very dirty. I found old bank papers in seat pockets. I told the sales rep wht I found and the reponse was 'Well I checked it". I guess he checked it in the dark.
When I was shopping for car I was told intrest rate would be 8-12%. When I returned to pick up car I was told the APR could be 3.9% BUT I FOUND OTEHR FINANCING BASED ON PREVIOUSLY QUOTED RATES.
I sent a letter stating my dissatisfaction but no one responded. I even spoke with Acura, they spoke to this dealer and the dealer still did not respond to me.
It is a great car but the puchase experience stinks.