Nalley Acura

Went in to purchase and repair a $27 part and they wanted $375- when I told them no, the still charged me a $70 fee for them to look up a freaking price?? Then got home and saw my car was covered in scratche $375- when I told them no, the still charged me a $70 fee for them to look up a freaking price?? Then got home and saw my car was covered in scratches and oil smudges and handprints from the complemetary car "WASH". I will never step foot back into any Nalley and I would recommend you do the same. They are completely over priced and their customer service SUCKS! I was warned by family and friends to stay away from Nalley Acura, however I went b/c its nearby- I REGRET IT b/c my 2009 TSX is now going to have to be buffed and detailed from their lack of work! More

Purchased a car from this dealership 3 years ago. When I decided to get a new vehicle, we went back to them. We were given major runarounds and lots of pressure. I did not feel respected--felt cheated in decided to get a new vehicle, we went back to them. We were given major runarounds and lots of pressure. I did not feel respected--felt cheated in what they were trying to get us to do. We found another dealership in the Atlanta area that offered much better pricing and service with much less hassle. The drive is further for us, but it is worth it. I will never walk into this dealership again. More

I purchased a Certified Pre-Owned TL. When I got home after picking up the car I realized the inside of the car was very dirty. I found old bank papers in seat pockets. I told the sales rep wht I found a after picking up the car I realized the inside of the car was very dirty. I found old bank papers in seat pockets. I told the sales rep wht I found and the reponse was 'Well I checked it". I guess he checked it in the dark. When I was shopping for car I was told intrest rate would be 8-12%. When I returned to pick up car I was told the APR could be 3.9% BUT I FOUND OTEHR FINANCING BASED ON PREVIOUSLY QUOTED RATES. I sent a letter stating my dissatisfaction but no one responded. I even spoke with Acura, they spoke to this dealer and the dealer still did not respond to me. It is a great car but the puchase experience stinks. More

Great Job More

Salesperson treated me with respect. More