Nalley Honda got the last dollar they will ever get from me. went in asked for a price for a diagnoses. I was told $90. I specifically asked if that was going to give me a guarantee diagnoses for the $90. She said yes. She knew i was working with another local mechanic and his computer would not read the locked Honda codes. He diagnosed it as the expansion valve, but wanted the codes to verify temperature readings on the relays. she called me back later and said she needed another $121 dollars. I asked to speak to the manager. The manager Michael told me " thats how we do it, what do you think would happen if we told our customers that it was going to cost them 400-500 right out of the gate? We would scare away a lot of customers" That is what he said. So.... since they had it we actually agreed. UGH. they called back and found the problem. A part that the previous guy found to be good. We told them if it was going to fix it, install it... They installed it and it did not fix it. So they needed another estimated 400 to replace the expansion valve. we picked up the care and will never use them again. It cost us exactly $286.84 for nothing. My name is Scott Stabb and I approve this message.