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Nalley Hyundai

Lithonia, GA

4.3
589 Reviews

7909 Mall Pkwy

Lithonia, GA

30038

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Showing 589 reviews

October 22, 2013

One of the best dealerships I have worked with in buying dozens of cars. This dealership has great customer service, led by super leadership. I will recommend to anyone looking to buy a vehicle . More

by Frazier1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General Mgr Lacy, Oliver Lacy, Jennifer Brown, Joseph Strong
Oct 22, 2013 -

Nalley Hyundai responded

Thank you for the fantastic review! Coming from someone who has so much car buying experience, I am glad to hear that you appreciate the customer service at Nalley Hyundai. We look forward to showing you our commitment to customer satisfaction at your next service appointment! Thank you for your business, Quentin Stephens General Manager

October 22, 2013

Friendly service, robust vehicle selection, and very competitive pricing. I was in the market for a new Elantra for my fiance and Orren was able to convince to me to look at the larger sedan the Sonata More

by mellohitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amish Cline, Orren Crowther
Oct 22, 2013 -

Nalley Hyundai responded

I am thrilled to hear that Orren was able to help you find the right Hyundai for you in size and budget. I am confident that he answered all your questions but if you find you have lingering concerns or questions, please do not hesitate to contact us! We look forward to working with you through the life of your new car! Thank you, Quentin Stephens General Manager

October 21, 2013

The level of customer service I received was EXCELLENT.I did not feel pressured in my buying decision & I felt as if they were working on my behalf as a customer. More

by tncollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Philian Pettigrew
Oct 21, 2013 -

Nalley Hyundai responded

It makes me glad to hear that my team has worked together with a customer to make sure we meet their needs by educating them about their options and helping them find the right car. It sounds like Oliver and Philian did just that and demonstrated our commitment to customer service. Do not hesitate to let us know if there is anything we can do to address any concerns you have about your new vehicle. Thank you for your business, Quentin Stephens

October 20, 2013

I recently traded my 2009 Jaguar for a 2012 Equus. I have dealt with a lot dealership in the past and I must say that my experience with Nalley Hyundai was great. The customer service was impeccable and I re More

by kgarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Philian Pettigrew
Oct 21, 2013 -

Nalley Hyundai responded

Thank you for taking the time to let me know about your experience at Nalley Hyundai. I am proud of my team for demonstrating the commitment to customer service that makes the difference you encountered. If there is anything we can do to be of service, please do not hesitate to let us know. Thank you, Quentin Stephens General Manager

October 19, 2013

My name is Sharon, I and would like to tell you about my experience with this wonderful dealer.I went to trading my car,and with my first contract person Daniel & Joseph & Kevin, not only them, not just the More

by mukik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Joseph Strong
Oct 21, 2013 -

Nalley Hyundai responded

Sharon, Thank you for letting me know that my team demonstrated to you the kind of customer service we pride ourselves on. I am thrilled to hear that you consider yourself part of the Nalley Hyundai family, we are glad to have you. Please do not hesitate to reach out to us if you have any concerns. Thank you for your business, Quentin Stephens General Manager

September 30, 2013

Check engine light came on and went to dealer. Service Manager check my vehicle and identified the problem plus recommended other needed services. The previous service person, when the dealership was und More

by KennethPerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianne Mullins, Jason York
Oct 01, 2013 -

Nalley Hyundai responded

I am glad to hear that you have noticed that our change is more than just a name. We look forward to working with you again so we can show you more ways Nalley Hyundai is dedicated to customer service. Thank you for your business, Quentin Stephens General Manager

September 10, 2013

MY EXPERIENCE WAS VERY GOOD , I WOULD RECOMMEND THE COMPANY AND THE STAFF TO WORK WITH MY FAMILY AND FRIEND , BECAUSE THE STAFF WAS VERY PROFESSIONAL AND FRIENDLY . More

by gidget65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TODD SHELLEY
Sep 10, 2013 -

Nalley Hyundai responded

I am thrilled to hear that you had such a positive experience at Nalley Hyundai. Customer satisfaction is our highest goal. If there is anything we can do to help make your Hyundai ownership better, please feel free to contact us! Thank you, Mike Lacey General Manager

December 15, 2012

Was searching for a specific Elantra GT with a specific color and package and had a really hard time. All the other dealers didn't pay attention to my questions and kept leading me towards cars I didn't wa More

by JohnAtl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris G.
October 13, 2012

I don't think I can enough about this dealership. Being a woman I am always a little intemidated when going to a dealership, but this man was amazing. Not only was he very professional, but he took the time More

by MaryBris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clif Babb
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