Nalley Lexus Roswell

I purchased my '07 Lexus ES new at South Atlanta based on a referral to a sales associate at that dealership. I live on the north side of town, however, and have not used South Atlanta for service. I used a referral to a sales associate at that dealership. I live on the north side of town, however, and have not used South Atlanta for service. I used independent service centers for a coule of years due to their low price and proximity to my house. About a year ago I decided to try out the Nalley service department to complete some routine service requirements. Despite what I would call a premium price, they deliver an excellent overall customer experience. Specifically, I have been able to develop and maintain a relationship with Service Consultant Joel Hughes. Joel is simply fantastic in terms of his professionalism and product knowledge. I feel like he is truly an advisor in terms of maintaining my car, which I use extensively for professional purposes. In summary, Joel exceedingly delivers the value I have come to expect from my auto maintenance provider. More

Very knowledgable and friendly staff. Worked with me to help reach the best agreement possible. Very understanding and made the experience a low pressure event that I felt comfortable with the result. help reach the best agreement possible. Very understanding and made the experience a low pressure event that I felt comfortable with the result. More

Randy Biggs made my buying experience very enjoyable. He was informative yet not high pressure. I believed he had my best interests in mind in helping me to decide which car I wanted to buy. Everyone was was informative yet not high pressure. I believed he had my best interests in mind in helping me to decide which car I wanted to buy. Everyone was friendly and courteous. More

Manny Hiraldo and everyone at this dealership was absolutely fantastic. This dealership is very professional, not like the other dealerships that try to get the sale fast by being “pushy" etc. I went absolutely fantastic. This dealership is very professional, not like the other dealerships that try to get the sale fast by being “pushy" etc. I went in to find my wife’s birthday present and left very satisfied. I returned the following day and purchased the automobile. I would recommend this dealership to anyone. My next automobile will be purchased from this dealership. More

I have purchased my last 3 cars from Nalley / Roswell, and would not consider going anywhere else! A KEY reason is my great service rep - Joel Hughes! He ensures that my car is well taken care of and I and would not consider going anywhere else! A KEY reason is my great service rep - Joel Hughes! He ensures that my car is well taken care of and I never feel that I am being asked to purchase any service that I do not need. And he is a great guy! The quality of personnel, the care that I am given, the competitive pricing, and the great work make this dealership the ONLY place to buy or get your cars serviced! PERIOD! Love them! More

THIS IS MY SECOND PURCHASE AND I FEEL THE DEALERSHIP IS THERE TO ASSIST THE CUSTOMER TO MAKE SURE YOU ARE SATISFIED WITH YOUR VEHICLES. THANKS THERE TO ASSIST THE CUSTOMER TO MAKE SURE YOU ARE SATISFIED WITH YOUR VEHICLES. THANKS More

We just got our first Lexus from Nalley! We are really pleased with their costumer service and our experience there. Manny, the salesperson who assisted us, was very helpful, friendly and did his best to pleased with their costumer service and our experience there. Manny, the salesperson who assisted us, was very helpful, friendly and did his best to meet our needs during the sale. And when we received our car he left no questions unanswered! We are very satisfied, and after this, we are surely gonna use their service for the maintenance of our car. More

Larry Guarcello loves his job and it shows! He always takes time to speak with me when I'm at the Nalley's for routine service just to make sure everything is up to my standards. He was great to work wi takes time to speak with me when I'm at the Nalley's for routine service just to make sure everything is up to my standards. He was great to work with when we purchased the car last February and helped us get our permanent license plates before we left on a long trip. He also works directly with the service folks (Do and Vann, so far...who are also excellent!), to be certain we are all on the same "wavelength". Couldn't ask for a better sales agent. More

Johnnie worked with us on price and interest rate on the loan. After shopping around, we were very pleased with the final deal. He spent a lot of time going over all the features of the car and how they wor loan. After shopping around, we were very pleased with the final deal. He spent a lot of time going over all the features of the car and how they worked, customizing the features for us. Couldn't have asked for more! More

Joel Hughes is great. He is honest with me. I trust his judgment and never feel like he is trying to sell me something I do not need. judgment and never feel like he is trying to sell me something I do not need. More