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Nalley Lexus Roswell
Roswell, GA
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Total experience from being greeted by Don ( Lloyd ) upon arrival right on through to the sale and financing with Roger was par excellence. I would definitely expect to be back for next purchase and also to arrival right on through to the sale and financing with Roger was par excellence. I would definitely expect to be back for next purchase and also to recommend. Don Lloyd has been the best sales person ever encountered in the car business. More
Joel Hughes our service advisor has been the one constant for service on all 3 of our Lexis RX SUV's.He is professional yet friendley, with a good knowldege of our RX SUV's and is the reason why we are on o for service on all 3 of our Lexis RX SUV's.He is professional yet friendley, with a good knowldege of our RX SUV's and is the reason why we are on our 3rd RX.Customer Service is great.If we need a loaner we get one.Yesterday we elected to have a shuttle follow us for drop of and back to Nalley.Quality of work shows with no need to return for further tweaking. Nalley has made good on several warrenty items at no cost to us replacement. Lexus,Nalley & Joel keep us coming back. More
OMG! Brandy rules. She should receive all the awards for attention to details and providng service to me as as customer for years. And thanks Jim and Chris and Clay for making my buying experience FUN. attention to details and providng service to me as as customer for years. And thanks Jim and Chris and Clay for making my buying experience FUN. More
Fantastic overall experience! All of the employees were friendly and willing to help. The dealership was very organized which made the purchase of vechile very smooth. I highly recommend this dealership! friendly and willing to help. The dealership was very organized which made the purchase of vechile very smooth. I highly recommend this dealership! More
Jim Robert's main concern was that we got the car we were looking for and left happy. He was thorough but not pushy. It was a pleasure! looking for and left happy. He was thorough but not pushy. It was a pleasure! More
Barry was a joy to work with! We walked in somewhat late (around 6:30 pm) on a Monday. Barry promptly arranged a test drive of the exact car we saw on the web site. After completeing the test drive, we we (around 6:30 pm) on a Monday. Barry promptly arranged a test drive of the exact car we saw on the web site. After completeing the test drive, we went through the steps to appraise our current car, financial application, and information about the car and some options. It was al a very easy, painless process. Barry and the sales manager, Roger stayed until after 9 pm to get the car washed and ready, move the belongings form our old car, and send us home in the new ES 350. I can't imagine a more pleasurable, easy going process. We were treated with respect and intelligence teh whole way through, and never felt and excess pressure to buy the car. I would recommend Barry and Nalley Lexus Roswell to freinds, families, and complete strangers! Thank you to all the fine staff at the dealership. We look forward to a long term relationship with our neighbor. More
Larry Garcello is a superb professional with gift for bringing out the very best in anyone. I strongly recommend working with Larry. Direct, straight forward and to-the-point -- very informative and not bringing out the very best in anyone. I strongly recommend working with Larry. Direct, straight forward and to-the-point -- very informative and not pushy at all. More
The personnel from the salesperson to the finance and support were very friendly and went out of their way to explain all the processes. There service is well known and it is one of a few dealers that I support were very friendly and went out of their way to explain all the processes. There service is well known and it is one of a few dealers that I would send a car for servicing without second thoughts knowing that they will only do what needs to be done. More
All the individuals involved with this recent transaction were excellent, informative, cordial, prompt and professional. Would definitely buy again from both the sales person Lloyd and the team. were excellent, informative, cordial, prompt and professional. Would definitely buy again from both the sales person Lloyd and the team. More
Larry is the absolute best salesman I have ever worked with. This is the second car we have purchased from Larry. He makes the entire purchase experience a very pleasant one from beginning to end. He i with. This is the second car we have purchased from Larry. He makes the entire purchase experience a very pleasant one from beginning to end. He is very knowledgeable about the vehicles and took the time to explain all of the features of the car. Larry has a great work ethic and follows up with his customers to ensure complete satisfaction. The overall experience was excellent. I would definitely recommend Nalley Lexus of Roswell, GA to everyone I know and would tell them to request Larry to help them with their needs. More